❤️ FREE DROP BONUS: Quick Connect Hoses for EASY Installation! (Limited supplies. Only with softener order) - - 3/4" or 1" Pipe Sizes - Not for PVC

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We had bought a QWT water softener about 10yrs ago for a different house and the service was first class. Now, its a little less personal. We received our softener an it was missing a flex hose. I reported this to QWT as the plumber was trying to install the unit. I said to the QWT guy that my plumber had to use two of his own and the only reply was "Well, he only needed to use one!" That was it. I also asked him what he thought was a reasonable cost for installation and he said from $350 - $500. My plumber had absolutely no idea how to set up the machine once he physically connected everything saying "You're on yer own!" That cost me $850. I later come to find out that I could've had a QWT approved tech from San Antonio to do the work. Question: Why doesn't QWT issue a list of qualified plumbers in the customer's area who could work on their equipment? Overall the equipment has worked well since I eventually figured out the app but kinda disappointed for the reasons I have mentioned. Sincerely, Dedrick Dalgarno and Sally Spencer