Connecticut Water Company - Northern Region-Western System

Connecticut Drinking water is pleased to present a summary of the quality of this particular provided to you in the past year. This statement was prepared underneath the requirements of the Federal government Safe Drinking Water Act to report annually the facts of where your drinking water comes from, what it consists of, and the risks which our water testing and treatment are designed to stop. Federal law enables water providers to help make the annual water top quality reports available online because of an accepted form. Within our effort to reduce costs and environmental effects of printing, we all will provide the information on the web and will mail the report to customers who also request it. Connecticut Water will inform all customers through bill inserts, information releases, our Website, Facebook and Tweets that water top quality reports for all devices are available online or perhaps upon request. In case you have any questions relating to this report, please contact our customer service group at 1-800-286-5700 or perhaps e-mail us at customerservice@ctwater. com. Water Resource: The Western Program serves Connecticut Drinking water Company customers inside the towns of East Granby, East Windsor, Ellington, Enfield, Mansfield, Somers, South Windsor, Suffield, Tolland, Vernon, and Windsor Hair. Water for the Western water program comes from the surface tank and groundwater good resources. Sources of faucet water and bottled water contain reservoirs, ponds, boreholes, and springs. Since water travels above the surface of the area or through the surface, it can dissolve natural minerals and in some cases, radioactive material, and grab substances resulting from arsenic intoxication animals or out of human activity, including: · Viruses and bacterias, which may come from solid waste systems, livestock, or perhaps wildlife. · Debris and metals, which may be natural or can result from storm drinking water runoff and farming. · Pesticides and weed killers, which may come from various sources such as agronomy, urban storm normal water runoff, or harvesting. · Organic chemical substances, which originate from commercial processes, gas stations, surprise runoff, and solid waste systems. · Radioactive substances, which can be natural. To ensure safe regular faucet water, the U. T. Environmental Protection Agency (EPA) prescribes restrictions on these chemicals in water furnished by public water devices. Infrastructure Investment Within our commitment to keeping water quality and service, Connecticut Normal water Company has spent more than $348 mil in infrastructure in the last 10 years, or more than $3, 600 every customer. We are intending to invest another $45. 6 million in 2018. These expenses have funded updates in areas just like water quality and treatment, storage and distribution, pipeline substitute and information technology. Seeing that 2007, the company features replaced more than 118 miles of aged water mains throughout the state, some above 100 years old, through the Drinking water Infrastructure and Preservation Adjustment (WICA) method. Families and neighborhoods see the benefit of these kinds of investments through: · Clean, safe drinking water that contributes to good health, · An increase in the volume of water supplied for the nearby hydrant intended for public safety, · A reliable supply of drinking water for economic advancement and job creation, and · Fresh equipment and courses that result in higher water conservation, which can be good for the environment. In 2017, construction with the new Rockville Normal water Treatment Facility was accomplished. The investment inside the new facility permits Connecticut Water to satisfy current and long term water supply needs to get the 85, 1000 customers in 20 communities in north-central Connecticut and also to satisfy increasingly strict water quality requirements and environmental guidelines. We are investing in each of our systems so that they can always meet the needs of customers today and those of upcoming generations. Page 12 Conserving Water Indoors and Outdoors In 2017, Connecticut Water released the Water Drop Viewer program to educate college students in service area colleges about the water routine and the importance of normal water conservation. Employees frequented classrooms and talked to nearly two, 000 students regarding the value of water and just how they can do their particular part to conserve this kind of precious resource. Water conservation helps to ensure that we have a sufficient supply of water about public health and basic safety, and reduces needs on the state’s drinking water resources. The typical home customer uses 12-15, 000 gallons of water per one fourth, or 60, 500 per year. You can be involved in conserving water by simply becoming conscious of the quantity of water your home is using. Saving can lower your normal water bill, and depending on the community where you live, could reduce your sewer expenses. Here are some things you can do to save: · Repair seeping toilets - look for toilet leaks simply by putting a drop of food coloring inside the tank. If the meals coloring seeps into the bowl without flushing, there is a leak. · Consider installing a low-flow 1. six-gallon per get rid of the toilet. · Do not use toilets being a wastebasket. · Repair leaking fixtures. · Run full lots in the dishwasher. · Set the water level in the washing machine to complement the number of clothes becoming washed. · Drinking water lawns and landscapes in the early morning. · Use mulch about plants and bushes. · Use a container rather than a running line to wash cars. Extra water conservation suggestions and a link into a water saver calculator can be found at www.ctwater.com/conservation..

What occurs if I do not obtain my software bill? Bills are mailed by way of the closing day of each month so you must acquire it within the first week of the following month. If you don’t get hold of your bill, please name the Utility Billing Department at 281-291-5600 to inquire about stability due, payments obtained, and so forth. * Remember, now not receiving your bill does no longer exempt your account from a penalty, carrier costs or disconnection. 2.I pay my bill through my bank’s test-writing provider. Why does it take so long to reach the City? When you teach your financial institution to pay your utility invoice, it may take your financial institution one week or longer to complete the technique and mail the test. If the test does not attain the City by using the 15th of the month, it can result in a penalty being assessed for your account. To make sure your bills are credited promptly the City gives an automated debit application wherein the price range is electronically transferred out of your account to ours each month primarily based on the quantity of your invoice. You will never once more want to fear about whether or not your payment has been obtained. You will nonetheless get hold of a monthly bill so you will recognize earlier the quantity being charged in your account however it's going to kingdom on the bill that it's far being paid by draft. 1) Where are my sewer, water or utility lines positioned? The City of Seabrook can come up with precise facts at the vicinity of your water and sewer strains through calling 281-591-5725. If you would love information on gasoline traces, contact the CenterPoint Energy Gas Division at 713-659-2222 or 800-752-8036. If you would like facts on power strains to contact the CenterPoint Energy Electric Division at 713-207-2111 or 800-752-8036. CenterPoint Energy will locate gas traces in case you name 713-659-2111 or 800-752-8036. CenterPoint Energy will discover energy traces if you call 713-207-2222 or 800-332-7143. 2.How do installation water carrier for my domestic or business? New application customers must complete an application for brand spanking new service and pay a deposit of $a hundred. New service may be linked on the same day if the application and deposit are acquired by using three:30 p.M. Monday through Friday. Visit our Utility Billing internet web page for additional data and programs. Utility Billing 1) What is my trash select up day? Curbside residential trash pickup is obtainable twice per week. Garbage needs to be at curbside by using 7:00 a.M. And be picked up by five:00 p.M. For your scheduled day. Pick up days are both Monday / Thursday or Tuesday / Friday. All garbage must be securely bagged and enclosed for your issued waste field. Trash Pick Up 2.Does the city offer recycling? Yes! Please go to the Waste Management - Residential Garbage Service web page for facts. Waste Management Pick Up Information 3.How do I get rid of paint? Latex Paint Recent research suggests that latex paint can safely be put within the garbage if it’s dry or solidified first. Residents ought to dry out latex paint and positioned it in the rubbish. There are 3 approaches to dry out the paint before disposal: Dry it: If most effective a small amount is left in the can (an inch or much less of paint), eliminate the paint can lid and permit the paint dry out within the can. Protect from freezing and rain in addition to curious kids and animals. This only works when is left within the can and is simplest inside the warmer months. Mix it: Mix absorbent material (i.E. Kitty clutter, sawdust, and shredded paper) into the latex paint and permit combination to dry. Use a 50/50 aggregate for instant drying time. Harden: Use a commercial paint hardener consisting of “Waste Away” with latex paint according to the guidelines. Once the latex paint has hardened or solidified, placed the can on your garbage field and leave the paint can lid off so the rubbish truck driving force can see that it is empty or incorporates most effective dried paint. Oil-based paint needs to be disposed of as an unsafe material..