Support Ticket - Requests

Request Customer Service

Didn't find an answer in our FAQs or Knowledgebase?

All good, our support team is at your service!

Simply submit a support ticket and one of our team members will contact you within 24 hours. Thank you!

Support Ticket
Request Form

We provide genuine customer support!
It's easy & fast!

For general and technical support.
Just click below!

Local Installation
Request Form

Lets get your new water softener & treatment system installed now!

For installation of softeners and filters. Replacing and new installs. Just click below!

Looking for Install Guides?

TIP: What does a water softener loop look like?

Most homes built after 1990 have a pre-built water softener plumbing loop.  It may be copper, PVC or CPVC piping. You can check your garage and near your water heater. There should be an outlet and a drain nearby too.

Support Ticket
📷 Photos & Videos

TIP 💡:  Share Videos from your phone - Link Sharing

If a picture is worth a 1,000 words... how much is a video worth?

▶️ A video of your technical issue can greatly help our team provide your with fast answers. 

Copy/ Share your video from your phone.. It's easy!

This works great for large files.

Link Sharing

Link Sharing

Link Sharing

  • Use your phone to video the issue. You can help narrate on the video.
  • Select the video in your phone.
  • Select the Share or Link Share option.
  • Copy the video link.

Warranty & Guarantee Information

Shipping Policy

Return, Exchange & Cancellation and Refund Policy


Added to cart!