Terms Of Service

Table of Contents

1. Table of Contents

TERMS OF SERVICE
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OVERVIEW

This website is operated by TERMS OF SERVICE

This website is operated by Quality Water Treatment Inc. Throughout the site, the terms “we”, “us” and “our” refer to Quality Water Treatment Inc. Quality Water Treatment Inc. offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve

(a) transmissions over various networks; and

(b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express wrote permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

What's Really in Your Water? Free water analysis report and softener sizing

Best Water Softeners

City Water Softeners

  1. SoftPro ECO
  2. SoftPro Elite

Well Water Softeners

  1. SoftPro ECO
  2. SoftPro Elite

Best Water Filters

Water Filters for City Water

  1. SoftPro Fluoride Filter
  2. SoftPro Chlorine+ Filter

Water Filters for Well Water

  1. SoftPro AIO Iron Filter
  2. SoftPro Catalytic Carbon Filter
  3. SoftPro pH Neutralizer

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation

(1) to maintain any comments in confidence;

(2) to pay compensation for any comments; or

(3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.


You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in any unlawful acts;

(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Quality Water Treatment Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless SoftPro® Water Systems and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 514 Americas Way Suite 9104 Box Elder South Dakota US 57719.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at help@qualitywatertreatment.com. Throughout the site, the terms “we”, “us” and “our” refer to Quality Water Treatment Inc. Quality Water Treatment Inc offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Questions about the Terms of Service should be sent to us at help@qualitywatertreatment.com

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SMS and MMS Terms of Service

These SMS and MMS Terms of Service set forth more detail about Quality Water Treatment Inc. (“QWT”, “Company”)’s, text message communications with you on behalf as a QWT’s client or prospects or itself (whom you are seeking to establish or have already established a relationship with) regarding the QWT’s updates and communication.

As part of the Company updates & communication, you agree to the use of short message service (“SMS”) or multimedia message service (“MMS”) or text messages (collectively referred to as “messages” or "texts"). QWT will send you SMS and MMS messages if you opt in by providing your phone number; or if you initially or continually communicate to QWT by SMS and, or MMS. Your consent is not a condition to purchase services or products from QWT and you may opt-out at any time. If you have not granted authorization for QWT to communicate via SMS or MMS to you, please contact us.

Our expectation is that you will receive periodic, recurring messages, totaling no more than ten (10) messages per month.

Please be aware that message and data rates may apply from your mobile carrier. QWT does not have any control over these rates, nor does it have control as to any other obligations you may have to your mobile carrier in connection with your text messaging service. By opting in to receive messages from QWT and its client, you are accepting any such charges from your mobile carrier. QWT does not control how these fees are charged to or collected from you.

QWT reserves the right to terminate the text messaging program, in whole or in part, at any time without notice. The information in any message may be subject to certain time lags and/or delays. QWT does not guarantee that text messaging is available across all carriers and is not liable for delayed or undelivered messages.

To stop receiving text messages, text “STOP”, should you decide to cancel all text.

Please note that opting out of receiving text messages will unsubscribe you from all text messages sent by QWT. You agree that following a request to unsubscribe from texts, you may receive one (1) final message, confirming that you will receive no further Messages from QWT.

For Customer Service, call: 1 (866) 278-4130 or help@qualitywatertreatment.com. Thank you.

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Water Treatment Sizing & Analysis Application

The water treatment sizing calculations, recommendations and information displayed by this tool are solely our opinion and may not be 100% accurate, correct and/or complete. Some calculations may use certain assumptions based on our experience and/ or our research. User are welcome to gather other opinions in regards to water treatment sizing, analysis and product options.

Trending Water Softening & Filtration Topics

Customer Reviews

Overall rating: 4.4 / 5 from 49317 reviews.

Customer photo review of SoftPro Elite HE Water Softener for City Water (Best Seller & Lifetime Warranty)

I recently purchased a SoftPro Elite HE Water Softener with the Carbon Filter system from Quality Water Systems, and the entire experience was excellent from start to finish. One thing I really appreciated was how straightforward the ordering process was. Jeremy at Quality Water Systems asked a few simple questions about our home, such as how many people live in the house, the number of bathrooms, and our water source. Based on that information, he recommended and sized the system appropriately for our needs. There was no high-pressure sales pitch or attempt to oversell equipment—just practical advice and a system tailored to our situation. The SoftPro Elite HE system itself has performed very well over the past week and half since installation. The combination of the water softener and whole-house carbon filter provides noticeably better water quality throughout the home. The water feels softer, soap lathers better, and the carbon filter effectively removes chlorine and improves the overall taste and odor of the water. I was also impressed with the quality of the equipment and the detailed documentation provided. The system is easy to understand, and the programming options allow you to fine-tune the settings if needed. The high-efficiency design helps minimize salt and water usage while still providing excellent performance. Most importantly, Jeremy was available to answer questions both before and after the purchase. It's refreshing to work with a company that focuses on customer service and making sure you receive the correct system for your home. If you're considering a water softener and carbon filtration system, I highly recommend Quality Water Systems and the SoftPro Elite HE. The equipment is high quality, the sizing process is simple, and the customer support has been outstanding.

Peter T. 5/5 Verified

SoftPro Elite HE Water Softener for City Water (Best Seller & Lifetime Warranty)

Customer photo review of Calcite Limestone Media (Raise Water pH)

I ordered 2 50lb bags of calcite and received 2 45lb bags of calcite. I reached out immediately and to date the issue still has not been resolved and it's been well over a month. The product itself is fine but the customer service in dealing with this issue has been terrible. DECEPTIVE ADVERTISING!!!

Dave K. 1/5 Verified

Calcite Limestone Media (Raise Water pH)

Customer photo review of SoftPro® Elite Water Softener for Well Water (Best Seller & Lifetime Warranty)

So I installed this system for a customer of mine the powerhead is exactly the same as the systems I have been installing for the last three years so that made it easy to set up. Ordering was easy and arrived in perfect condition very quickly. I will continue to purchase systems for future customers for my business,Flow pure water solutions. Thanks Russell

Russell T. 5/5 Verified

SoftPro® Elite Water Softener for Well Water (Best Seller & Lifetime Warranty)

Customer photo review of Catalytic Carbon Filter Media

Great product. We have a well. We noticed an immediate difference in our water quality. Our water smells and taste great. Hopefully, it will last for years.

Russell S. 5/5 Verified

Catalytic Carbon Filter Media

Customer photo review of SoftPro® Elite Water Softener for Well Water (Best Seller & Lifetime Warranty)

I’ve purchased three different systems from Quality Water Treatment over the years. The first two worked flawlessly, but this latest one has been a huge disappointment. They shipped the wrong items, and it took nearly six weeks to finally receive the correct filter. Even after installing it, the system still performs poorly. My 20‑year‑old aerator tank and small softener did a significantly better job than this brand‑new setup. Very unhappy with the product and the overall experience.

Daniel R. 1/5 Verified

SoftPro® Elite Water Softener for Well Water (Best Seller & Lifetime Warranty)

Customer photo review of SoftPro Whole House Chlorine+ & Fluoride Filter (Catalytic + Bone Char Carbon Filter)

I like the system and I assume it is working, I checked chloramine levels after install and they were significantly lower. The only complaint I have is wished product would specify or come with sediment filter for post unit. I did not, and plugged every appliance, sink, toilet in the house. I installed a sediment filter after unit and cleaned out all appliances. Problem solved.

Trey L. 4/5 Verified

SoftPro Whole House Chlorine+ & Fluoride Filter (Catalytic + Bone Char Carbon Filter)

Customer photo review of Pura UV-20 Filter, 2-Stage Ultraviolet Light System with Sediment Filter

This has been a nightmare. The UV tube as seen in the photo is very long and very thin, and then needs a longer and very fragile quartz sleeve to waterproof it. After installation it did not work, so I removed the outer blue canister to access the sleeve and bulb. There is a metal housing with not much clearance from the quartz inside the blue canister. Removing it when filled with water and the sleeve and there was a wobble and I broke the sleeve and bulb- $130 to replace !!! Installed the new bulb, pressed VERY FIRMLY in to the socket using leather gloves and leaving the bubble wrap in place. I tested before reinstalling the sleeve and canister and the bulb did not light after 10 minutes for "warmup". I then tested the outlet with an electrical tester and there is power. I checked the fuse with an ohmmeter and it is good. I am now waiting for a response to my request for a new control module, as I can only guess it is the problem. I installed a bypass setup so I can at least use the basic filter/softener until this is resolved. I would not recommend this, and am sorry we bought it. The bulb and sleeve are a nightmare to remove without breaking, and instructions say to clean the sleeve occasionally and you will eventually need to replace the bulb. The design is not sufficiently robust, in my opinion, for the installation/replacement procedure and $130 if something breaks is a ripoff.

James M. 1/5 Verified

Pura UV-20 Filter, 2-Stage Ultraviolet Light System with Sediment Filter

Customer photo review of SoftPro Elite HE Water Softener for City Water (Best Seller & Lifetime Warranty)

My previous water softeners (2 over 26 years) were Big Box low-end units, but this time I decided to upgrade to a commercial unit. Biggest problem was that the commercial unit resin tank + control box was too tall to fit in my crawl space on the existing concrete slab. My solution was to create a new lower foundation for the commercial unit. This was done by excavating enough dirt to place a small water trough supported by a bed of concrete into the ground near the water supply to the house. I had to re-plumb the copper from a "left" to the softener (old location on the slab) to a "right" to the new softener location. The brine tank remains located on the original slab. The drain for regeneration was routed to the previous location via overhead PVC (~8" above the control unit exit spot) vs the old routing of a hose on the ground. End result; wonderful tasting water. Visitors who also live on the same water supply system comment how different and good my water tastes compared to theirs.

David W. 5/5 Verified

SoftPro Elite HE Water Softener for City Water (Best Seller & Lifetime Warranty)

Customer photo review of SoftPro Elite HE Water Softener for City Water (Best Seller & Lifetime Warranty)

Installation was very simple and straightforward. I installed my own bypass. The one question I had for them was answered very quickly and when I got disconnected, the support person gave me a cell phone number that I could text, which is pretty amazing. So I think I can highly recommend this system and the company. Mark F

Mark F. 5/5 Verified

SoftPro Elite HE Water Softener for City Water (Best Seller & Lifetime Warranty)

Customer photo review of SoftPro® Elite Water Softener for Well Water (Best Seller & Lifetime Warranty)

Fed Ex lost our softener media tank but confirmed it was delivered to our home, which it was not. Quality water sent a replacement at their expense. You can’t beat that. There also was an issue with the iron filter media tank and they walked me through correcting the problem with little effort on my part. I definitely give them an A+ for customer service. I am very pleased with the Softpro equipment. I am confident it is the right solution for the very high iron content we have in our well.

Scott D. 5/5 Verified

SoftPro® Elite Water Softener for Well Water (Best Seller & Lifetime Warranty)

Customer photo review of SoftPro AIO Iron Master Water Filter (Best Selling Iron Filter For Well Water)

We love our new iron filter! It’s great not to be scrubbing orange stains off of the shower, tub, sink, and toilet every other day, and our water no longer smells like iron since we installed the filter. The filter has lived up to our expectations completely. The installation was straightforward and took about 4 hours.

Brenda S. 5/5 Verified

SoftPro AIO Iron Master Water Filter (Best Selling Iron Filter For Well Water)

Customer photo review of Reverse Osmosis (RO) Replacement Filters [SoftPro]

I have the SoftPro RO and also whole-home water filter for over 2 years and I am happy with my purchase. The filters are easy to replace (my teenage son does it!). I feel confident drinking this water.

Nichole M. 5/5 Verified

Reverse Osmosis (RO) Replacement Filters [SoftPro]

Customer photo review of SoftPro® Elite High-Efficiency City Water Softeners (Best Seller & Lifetime Warranty)

Long time customer of QWT. My first unit was a Fleck 7000 SXT bought early in 2006. It mostly ran without major issues, though I had to do some repairs. These were guided by the tech help at QWT! In the last two months I determined the old Fleck was not functioning on the backwash cycle, and no longer softened my water. Then I went back to QWT and purchased a SoftPro® Elite High-Efficiency City Water Softener. It was a 32000 grain capacity and installation was reasonably easy. I have had it in service for about a month and no issues at all. It is performing well and it is great to have soft water once again. QWT is my go to for any water treating solution, you should become a customer too!

Larry S. 5/5 Verified

SoftPro® Elite High-Efficiency City Water Softeners (Best Seller & Lifetime Warranty)

Customer photo review of SoftPro® Elite High-Efficiency City Water Softeners (Best Seller & Lifetime Warranty)

I was skeptical with all the 5 star reviews and researched everything out there before ultimately deciding to just give it a whirl. After a few weeks of use, I can say I’m impressed. Getting soft water 24x7 and noticeably using less salt. I replaced a fleck 5600sxt that had the resin mush up. Rather than just replace the resin, I wanted something that would use less salt (hauling salt bags back and forth gets old quick). Effective: 5/5 - have soft water from beginning to end of cycle. No periods of hard water between regens like I had with my fleck. My resin may have been defective so not knocking the fleck. The control head was flawless. Efficient: 5/5 - regen appears to be using very little salt. Maybe 2 inch drop of salt in the brine tank per regen vs 3 to 4 with my previous system. Build: 4/5 - resin tank is sleek and backlit control head is easy and user friendly. Took a point off for the brine tank. Compared to my previous one, the cylinder only has one spot at the bottom to secure it to the tank. My previous had top and bottom mounts for a more sturdy fit. Also no drain tube, but you could easily drill a hole and make one. Overall, I love it. Time will tell how it lasts, but so far so good. *if you have an existing softener and your water pressure drops, put it into bypass immediately and troubleshoot or buy new. About a week after my pressure drop, I had old resin beads coming out the faucets. No damage done, but took me ~10 hours to fully flush the water heater :(.

Josh L. 5/5

SoftPro® Elite High-Efficiency City Water Softeners (Best Seller & Lifetime Warranty)

Customer photo review of SoftPro® Elite High-Efficiency City Water Softeners (Best Seller & Lifetime Warranty)

The entire transaction was a good experience. Your well designed website, allowed me to watch all your educational videos and therefore make an educated decision of what I needed to buy based on my town's water assessment . I reached out to your specialized department and reviewed my order with them prior to finalizing the purchase, which helped a lot. Within two to three weeks of placing the order, I received all of it. Even the monitoring of the shipment was easy to follow. I had a professional plumber installed it. When he was done installing it, he stated that I had acquired a very good system. I am very happy I decided to go through QWT and very content with the results.

Brenda M. 5/5 Verified

SoftPro® Elite High-Efficiency City Water Softeners (Best Seller & Lifetime Warranty)