Loveland City PWS

Welcome to Loveland Water and Power’s 2017 Drinking Water Quality Report. You are a valued client of Loveland Water and Power (LWP). It is our task to provide safe and reliable water to all of our clients. LWP is proud to record that during 2017, water provided to the network met or handed installed kingdom and federal water first-rate standards. The Environmental Protection Agency (EPA) calls for network water systems to deliver a Consumer Confidence Report, additionally called an Annual Drinking Water Quality Report, to its customers. This record summarizes records regarding LWP’s water assets, the water treatment system, any detected contaminants, compliance requirements and academic records. All Colorado public water structures have a Public Water System Identification Number (PWSID); Loveland’s PWSID number is CO0135485. This record is available online and in Spanish at www.Cityofloveland. Org/WaterQuality. LWP’s uncooked water supply comes from the Colorado River and Big Thompson River basins, which include the Colorado-Big Thompson and Windy Gap tasks. Big Thompson Watershed A watershed is a place or ridge of land that separates waters flowing to distinct rivers, basins or seas. Water first-class within a watershed is stricken by activities at the water and surrounding land. The Big Thompson Watershed Forum (BTWF) supports the safety and improvement of water great inside the Big Thompson Watershed thru collaborative tracking, evaluation, training and outreach initiatives. LWP takes a proactive approach to shielding and improving the Big Thompson Watershed by participating in the BTWF. LWP additionally participates within the Big Thompson River Biosurvey Project, which assesses the general health of the river using fish and different aquatic organisms. This task permits LWP to evaluate and evaluate Big Thompson River information to discover trends. The statistics consists of valuable facts about the nice of the supply water and enables to enhance safety of LWP’s raw water assets. For extra information about the BTWF, call (970) 613-6160 or go to www.Btwatershed.Org.

Who have to I name with questions about my water and sewer bill? The Water and Sewer Billing Division handles billing questions. They can be reached at 410-313-2058. How does the County guarantee water meter readings and water bills are accurate? Most water meters in Howard County are study electronically via radio interface, thereby minimizing human mistakes. Water meter data is transferred electronically to the County’s billing device, again minimizing human mistakes.These readings are automatically in comparison to the preceding readings and/or the reading from the same term in the earlier yr. If a significant difference is discovered the bill is reviewed for my part with the aid of a staff member.If the staff member determines that the distinction is vast and there is no mitigating motive for the discrepancy, a discipline research will turn up to identify and solve the hassle.While it's miles extremely uncommon that the actual water meters over-sign in, the general cause is a malfunctioning transmitter.We do our best to make certain all billed water meter readings are correct. If you experience your water invoice is incorrect deliver us a call at 410-313-2058 for the duration of the hours of eight and 5pm.I acquired an predicted water and sewer bill. Who do I contact? Estimated usage is usually the end result of a stopped meter. Contact the Water and Sewer Billing Division at 410-313-2058 to time table an appointment to have the meter repaired. I'm moving to any other domestic. Where do I file the trade of cope with? Billing facts must be directed to the Water and Sewer Billing Department at 410-313-2058. Water payments aren't forwarded. All forwarding addresses need to be submitted to the Department of Finance. The forwarding deal with with the postal provider does now not permit the water payments to be forwarded.My water invoice is just too excessive. I watered my lawn but the sewer expenses are greater than the water fees. Water and sewer charges are based totally on the metered quantity of water fed on from the general public water system. The intake is multiplied by way of the water usage rate and the sewer usage rate. Sewer prices are higher due to the cost of wastewater remedy. I even have a leak at my belongings. Will my bill be adjusted? The County may also regulate sewer charges if a leak occurs underground. In this example, the leak need to be repaired first after which a letter requesting an adjustment needs to be despatched to the Department of Finance. Attach a replica of the plumbing bill to the letter and consist of a name and day time phone quantity for the person to be contacted.A utility employee from the Bureau of Utilities Meter Division will investigate the assets area to verify that the leak has been repaired and that no other leaks exist. He/she can also read the meter and then generate a discipline report for submission to the meter supervisor who will determine if a sewer rate adjustment is warranted.I’m the use of a hose to fill my pool, how a great deal will my bill be? The calculation to estimate your water invoice is as follows: Divide the wide variety of gallons used to fill the pool via 748* Multiply the result times the present day water and sewer quotes*This is the variety of gallons in one unit of consumption I’m transferring from the belongings. What is my final invoice? The County does now not provide very last billing. Water and sewer charges are billed on a quarterly basis and represent a lien at the assets. Howard County does no longer pro-charge between consumer/seller or landlord/tenant. If you’re promoting the belongings, monies may be pro-rated at agreement. If you are a tenant, please touch the owner/control organization. Can I pay over the telephone with the aid of test? Payment through check over the cellphone can be made by calling 1-800-263-1923. How do I follow for or cancel Direct Debit? To practice for direct debit or to cancel direct debit, name our office at (410) 313-2058 or fill out the software shape. Complete the form and send it to Director of Finance, PO Box 3367, Ellicott City, MD 21041-3367 at the side of a replica of a voided test. To cancel direct debit, test "Cancellation" at the application form. Can I pay in character anywhere else apart from the Howard County Finance Cashier's Office? No. Payments made in individual must be delivered to the George Howard Building in Ellicott CIty (Directions). Why is my bill addressed to Owner/Occupant? We haven't any manner of understanding who's dwelling on the belongings except we're notified. Water billing is a lien against the assets and bills are addressed "Owner/Occupant" for delivery to the belongings region. What are water user and sewer user fees? The water consumer price is a set charge for studying and maintaining the water meter. The sewer person charge is a hard and fast rate for maintaining and cleaning the sewer traces..