SOFTPRO
PH NEUTRALIZER
CALCITE FILTER
INSTALLATION GUIDE
Please read this manual carefully before attempting installation.
HOW YOUR WATER SOFTENER WORKS
All the freshwater in the world originally falls as rain,
snow, or sleet. Surface water is drawn upward by the
sun, forming clouds. Then, nearly pure, and soft as it
starts to fall, it begins to collect impurities as it passes
through smog and dust-laden atmosphere. And as it
seeps through soil and rocks it gathers hardness, rust,
acid, unpleasant tastes, and odor.
Water hardness is caused primarily by limestone dissolved from the earth by rainwater. Because of this, in earlier times people who wanted soft water collected rainwater from roofs in rain barrels and cisterns before it picked up hardness from the earth.
Some localities have corrosive water. A softener cannot correct this problem and so its printed warranty disclaims liability for corrosion of plumbing lines, fixtures, or appliances.
Iron is a common water problem. The chemical/ physical nature of iron found in natural water supplies is exhibited in four general types: (Applies to private well or surface water applications only.)
1) Dissolved Iron
Also called ferrous or “clear water” iron. This
type of iron can be removed from the water by
the same ion exchange principle that removes the
hardness elements, calcium, and magnesium.
Dissolved iron is soluble in water and is detected by taking a sample of the water to be treated in a clear glass
The water in the glass is initially clear, but on standing exposed to the air, it may gradually turn cloudy or coloured as it oxidizes
Applies to private well or surface water applica- tions only.
2) Particulate Iron
Also called ferric or colloidal
iron. This type of iron is an undissolved particle
of iron.
A softener will remove larger particles, but they may not be washed out in regeneration effectively and will eventually foul the ion exchange resin.
A filtering treatment will be required to remove this
type of iron.
Applies to private well or surface water applications only.
3) Organic Bound Iron
This type of iron is strongly attached to an organic
compound in the water. The ion exchange process
alone cannot break this attachment and the softener
will not remove this type of iron.
Applies to private well or surface water applications only.
4) Bacterial Iron
This type of iron is protected inside a bacteria cell. Like the organic bound iron, it is not removed by a water softener. Applies to private well or surface water applications only.
Applies to private well or surface water applications only.
Water softeners remove hardness in the water by exchanging
particles in the water, or ions. They remove hard ions the
calcium and magnesium in the water by trading it for sodium
ions producing soft water.
Unlike the calcium and magnesium, sodium stays dissolved in water and does not forma scale. Sodium also does not interfere with the cleaning action of soaps.
The sodium is released by a charged resin contained in the softener, this resin also traps the calcium and magnesium ions.
Eventually this resin releases all its sodium and has filled up with other ions, so it then must be regenerated. Regeneration is accomplished by washing the resin with a salt saturated brine solution that removes the calcium and magnesium while replenishing the sodium.
Therefore, the softener requires a brine tank and salt. The water softener can run for days before running out of sodium, and when it does, the sodium is replenished in only a matter of a few hours.
- This system and its installation must comply with state and local regulations.
Check with your local public works department for plumbing and sanitation codes. In the event
the codes conflict with any content in this manual the local codes should be followed.
For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be adhered to. Consult your licensed plumber for installation of this system. - This water filter is designed to operate on pressures of 30 psi to 125 psi. If the water pressure is higher than the maximum, use a pressure reducing valve in the water supply line to the Filter. However, we do not recommend pressure above 70 psi for the filter or residential plumbing, anything over 70 psi can cause damage to the seals on the filter valve and you’re plumbing and fixtures.
- This unit can operate at temperatures between 40°F and 110°F (4°C - 43°C). Do not use this water filter on hot water supplies.
- Do not install this unit where it may be exposed to wet weather, direct sunlight, or temperatures outside of the range specified above unless you take precautions to protect it.
- Avoid pinched O-rings during installation by applying (provided with install kit) NSF certified lubricant to all seals.
- Filters are commonly exposed to high levels of iron, manganese, sulfur, and sediments. Damage to pistons, seals, and or spacers within the control valve are not covered in this warranty due to the harsh environment.
- It is recommended to regularly inspect and service the control valve on an annual basis. Cleaning and or replacement of piston, seals, and or spacers may be necessary depending on how harsh the conditions are. An Annual Maintenance kit (Part # 60010307) is available for this purpose.
- Do not use water that is microbiologically unsafe without adequate disinfection before or after this system.
- The manufacturer reserves the right to make product improvements which may deviate from the specifications and descriptions stated herein, without obligation to change previously manufactured products or to note the change.
- This publication is based on information available when approved for printing. Continuing design
refinement could cause changes that may not be included in this publication.
Quality Water Treatment, Inc. reserves the right to change the specifications referred to in this literature at any time, without prior notice.
Read this manual thoroughly to become familiar with the device and its capabilities before installing or operating your water filter. Failure to follow instructions in this manual could result in personal injury or property damage. This manual will also help you to get the most out of your Filter.
NOTE:
Do not remove or destroy the serial number.
It must be referenced on request for warranty
repair or replacement.
CAUTION!
Do not use where the water is microbiologically unsafe
or with water of unknown quality without adequate
disinfection before or after the unit. Applies to private
well or surface water applications only.
NOTICE: THIS PRODUCT HAS A LIMITED WARRANTY. BY INSTALLING AND OR USING THIS PRODUCT, YOU WAIVE CERTAIN LEGAL RIGHTS INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION IN THE EVENT OF PROPERTY DAMAGE, INJURY, AND OR DEATH.
BEFORE INSTALLATION
All government codes and regulations governing the installation of these devices must be observed. Check your water hardness.
WARNING!
ELECTRICAL SHOCK HAZARD! UNPLUG THE UNIT BEFORE REMOVING THE COVER
OR ACCESSING ANY INTERNAL CONTROL PARTS.
CAUTION!
The unit should be depressurized before installing or replacing media.
COPPER PIPES - GROUNDING STRAPS:
If the ground from the electrical panel or breaker box to the water meter or underground copper pipe is tied to the copper water lines and these lines are cut during installation of the Noryl bypass valve and/or poly pipe, an approved grounding strap must be used between the two lines that have been cut in order to maintain continuity.
The length of the grounding strap will depend
upon the number of units being installed and/or
the amount of copper pipe being replaced with
plastic pipe.
In all cases where metal pipe was originally used
and is later interrupted by poly pipe or the Noryl
bypass valve or by physical separation, an
approved ground clamp with no less than #6
copper conductor must be used for continuity,
to maintain proper metallic pipe bonding.
CAUTION:
If the plumbing system is used as the ground
leg of the electric supply, continuity should be
maintained by installing ground straps around any
non-conductive plastic piping used in installation.
Check your local electrical code for the correct
clamp.
DRAIN LINE INFORMATION:
Waste connections or drain outlets shall be designed and constructed to provide for connection to the sanitary waste system through an air gap of 2 pipe diameters or 1 inch (22 mm) whichever is larger.
Never insert a drain line directly into a drain, sewer line, or trap. Always allow an air gap between the drain line and the wastewater to prevent the possi-bility of sewage being backsiphoned into the softener.
WATER PRESSURE INFORMATION:
Applies to private well or surface water applications only. If a severe loss in water pressure is observed when the Softener unit is initially placed in service, the softener tank may have been laid on its side during transit. If this occurs, backwash the softener to “reclassify” the media.
Check Your Water Pressure and Pumping Rate - Two water system conditions must be checked carefully to avoid unsatisfactory operation or equipment damage:
● Minimum water pressure required at the Softener tank inlet is 30 psi.
● The pumping rate of your well pump must at letast equal the required backwash flow rate of your model.
LOCATE WATER TREATMENT EQUIPMENT CORRECTLY
Select the location of your filter tank with care. Various conditions which contribute to proper location are as follows:
- Locate as close as possible to the water supply source.
- Locate as close as possible to a drain.
- Locate in the correct relationship to other water conditioning equipment.
- Filter should be located near the supply line before the water heater. Temperatures above 120°F damage filters.
- Do not install a filter in a location where freezing temperatures occur. Freezing may cause permanent damage to this type of equipment and will void the factory warranty.
- Allow sufficient space around the unit for easy servicing. Plumb in a bypass for your treated water where your water source is a community water supply, a public water supply or if you wish to bypass water used for a geothermal heat pump, lawn sprinkling, out-buildings, or other high demand applications.
- Keep the filter out of direct sunlight. The sun’s heat may soften and distort plastic parts.
- Determine the best location for your water filter. Factor in the location of water supply lines, drain line and 120-volt AC electrical outlet. Subjecting the Filter to freezing or temperatures above 43°C (110°F) will void the warranty.
MANUAL WATER BYPASS
In case of an emergency such as filter mainte-nance, youcan isolate your water filter from the water supply using the bypass valve located at the back of the control. In normal operation the bypass is open with the ON/OFF knobs in line with the INLET and OUTLET pipes. To isolate the filter, simply rotate the knobs clockwise indicated by the word BYPASS and arrow) until they lock.
You can use your water related fixtures and appli-ances as the water supply is bypassing the filter. However, the water you use will be hard. To resume treated service, open the bypass valve by rotating the knobs counterclockwise.
Please make sure bypass knobs are fully opened during service,
otherwise the unsoftened water could bypass through the valve.
You are now ready to install your new water
filter system.
GENERAL INSTRUCTIONS
Below are the installation instructions to get you up and running in no time.
We highly recommend that you follow along in our simple installation videos.
Typical Install Times:
- 3 hours for a Handyman/ Plumber
- 4 hours for DIY
Tools Required:
- Flathead Screwdriver
- Phillips Head Screwdriver
- Tongue-and-Groove Pliers (i.e. Channellock)
- Adjustable Wrench
- Pipe Cutter or Hacksaw (as applicable)
Additional Parts (as applicable):
- Drain tubing: 1/2” ID vinyl tubing & ½” hose clamp (length to reach the drainpipe)
- Drainpipe connection and air gap fittings
- Inlet & outlet connection plumbing items
- Hose bibs and fittings (Optional, but recommended)
For Copper, PEX, and CPVC pipes (as applicable):
- Fittings (Optional Quick-connect Hose Kit, or other quick-connect fittings. i.e. SharkBite)
For Copper, PEX, and CPVC pipes (as applicable):
- • Electrical grounding strapping, if this new install will cut/ separate any existing copper pipes.
For PVC Pipes (as applicable):
- PVC Primer & glue, Teflon tape, pipe and fittings
- Note: The optional Quick connect Hose kit does not work on PVC pipes.
UNPACKING AND INSPECTING YOUR
NEW SYSTEM:
Your new SoftPro water softener system will include the following items.
Before starting, please check that you have all the items, and inspect for any possible damage that may have occurred during shipment.
(Note: This new system may have multiple shipments.)
SHIPMENT FAQ
1. Is it OK if some items are delivered on its side or upside-down?
Yes, it is OK.
If your shipment, boxes, or other items are
delivered to you on its side or upside-down, do not
be alarmed. Our team takes additional precautions
to ensure that your new system is properly
protected. Simply turn the shipment or box
rightside up and unpack it.
2. What if there is damage to the exterior of the shipment or boxes?
We got your back. If you find visual damage to the exterior of the boxes, take pictures of the boxes and/or video of the damage before unpacking them. Just because boxes are damaged does not mean the system is damaged, we make sure they are protected. So continue to unpack they system from boxes and inspect the system for damage.
3. After unpacking, what if there is damage to the valve, tank, or other equipment?
We got you. If you find visual damage to any of the parts, please take pictures and/or video of the damage. Then please immediately send us the images/ video, and we will get parts shipped to you.
4. After unpacking, what if there is a missing item?
Easy. If you are missing a part, please contact us to help get you set up properly.
Contact Support:
Web link: https://qualitywatertreatment.com/support
Email Address: Help@QualityWaterTreatment.com
ITEMS INCLUDED
NOTE:
Small parts are placed in the small parts bag inside
the brine tank. Please keep in the bag until ready to
install. (Let's not lose them....)
1) SoftPro Control Valve (packed inside the brinetank)
2) Mineral Tank with Preloaded Media and Preinstalled Distributor Tube
3) Diffusion Plate
4) Bypass Valve
5) 1” Connectors (qty. 2)
6) Funnel
NOTE:
Media is pre-loaded in the filter tank.
If you have additional water treatment filters (i.e. whole house filter, iron filter or pH neutralizer), those systems should always be installed before the water softener.
The water softener is the final treatment systems in your complete water treatment. (The exception is for a UV Disinfection System, which will be placed after the water filter.)
You are now ready to install your new water
filter system.
GENERAL WATER FILTER TREATMENT SETUP
The following shows common setup.
These system setups include optional additional filter options.
WELL WATER TREATMENT SETUP
METAL PIPE GROUNDING GENERAL INFORMATION
Do you have existing copper water pipes?
Prior to a new installation of the water filter, in all cases where metal pipe was originally used and is later interrupted by poly pipe or the bypass valve or by physical separation, an approved ground clamp with no less than #6 copper conductor must be used for grounding continuity, to maintain proper metallic pipe bonding.
Refer to your local building code.
CAUTION:
If the ground from the electrical panel or breaker box to the water meter or underground copper pipe is
tied to the copper water lines and these lines are cut during installation of the Noryl bypass valve and/or
poly pipe, an approved grounding strap must be used around the two lines that have been cut in order to
maintain continuity. The length/ size of the grounding strap will depend upon the number of units being
installed and/or the amount of copper pipe being replaced with plastic pipe.
DRAIN CONNECTION GENERAL GUIDE
NOTE:
Do not remove the pre-installed drain port hose barb fitting from the SoftPro control valve.
Refer to the appropriate drain type.
This guide is intended for as a general reference. Your specific installation may vary from this guide.
NOTE:
Proper draining function may require an adequate air gap to prevent the possibility of wastewater being
back-siphoned into the treatment system.
A) REPLACING AN EXISTING WATER FILTER
Reuse the existing drain line.
NOTE:
The end connection to the filter’s control valve drain port hose barb fitting requires a 1/2 inch I.D. vinyl
tubing. Use a hose clamp to secure the tubing to the drain port.
B) PRE-INSTALLED WATER SOFTENER/ tFILTER LOOP DRAINS:
Typically, a pre-installed filter loop will have two pipes connected out from the wall with a third pipe for the filter drainpipe (This drainpipe maybe capped separately or directly connected to the filter loop.)
If drainpipe is connected directly to the filter loop, this will also be cut to attach the filter drain tube directly. Use a hose clamp to secure the drain tube to the drain port and the drainpipe.
Note:
If the drainpipe is plumbed to a washing machine drainpipe,
be sure to also uncap the drain line at the discharge side.
C) FLOOR DRAINS:
End the drain tube at the mouth of the floor drain.
D) WASHING MACHINE DRAIN:
Install water filter drain lines with the washing
machine line. You may opt to use an air gap kit
(not included).
E) LAUNDRY TUB/ SINK:
Drain directly into the open sink bowl.
F) SANITARY SEWER LINE:
If draining to an existing closed sewer line,
then install a P-trap with a riser. Make sure
there is the appropriate air gap or use an air
gap kit. See illustration below.
MINIMUM AIR GAP REQUIREMENT:
Waste connections or drain outlet shall be
designed and constructed to provide for
connection to the sanitary waste system
through an air gap of a minimum of 2 times
the drainpipe diameter, or 1 inch (22 mm) in
diameter. Abide by whichever is larger.
An air gap kit may be available.
NOTE:
Do not tee into any other existing drain line.
DRAINS LOCATED ABOVE THE FILTER
CONTROL VALVE DRAIN PORT:
If the sewer line or drain is located over 3 feet
above the drain port, please contact our
support team for options.
NEW INSTALL PLUMBING GUIDE
This guide is intended as a general reference.
Your specific installation may vary from this guide.
Refer to the appropriate new installation scenario.
CAUTION: CUTTING COPPER PIPES?
Install grounding straps prior to cutting.
A) NEW INSTALL WITH A PRE-PLUMBED WATER SOFTENER LOOP
1) Switch-off the breaker to the hot water heater. At the electrical control
panel, temporarily switch off the power feeding the water heater unit.
2) Shut-off the water main.
3) Drain any existng water from both the cold and hot water pipes.
Simply, open all of the sink and bathtub faucets to empty the remaining
water in the pipes. Drain completely.
TIP: In additon, you can also remove a shower head
(since it is located high) to create a vacuum so pipes
can drain better.
4) Cut the water line softener loop and cut/ unplug the appropriate drain
line. Place a bucket to catch the water from the softener loop.
5) Identify and label the inlet (supply), and the outlet plumbing pipes. ▪ To identify the inlet (supply pipe), very slightly, turn open the water main supply to identify which pipe is the water supply line. The pipe with water flowing out (supply side), should be labelled: “INLET”. Label the other pipe: “OUTLET”.
B) NEW INSTALL WITH A WATER HEATER LOOP
1) Check that untreated water supply return was plumbed.
Refer to the illustration.
▪ This untreated water line supplies the water heater and the home.
2) Turn off the water heater.
a) For electrical heaters:
Switch-off the breaker to the hot water heater.
At the electrical control panel, temporarily switch off the power
fee ding the water heater unit.
b) For gas heaters:
Turn off the pilot light.
(After installation, re-light the pilot light.)
3) Shut-off the water main.
4) Shut-off the water heater valve, if applicable.
5) Drain any existing water from both the cold and hot water pipes.
Simply, open all of the sink and bathtub faucets to empty the remaining
water in the pipes. Drain completely.
TIP: In addition, you can also remove a shower head (since it is located
high) to create a vacuum so pipes can drain better.
6) Cut the untreated water line loop. Use a bucket to catch any water
from the softener loop.
Cut the water line softener loop and cut/ unplug the appropriate drain
line. Use a bucket to catch any water from the softener loop.
(Use the appropriate cuttng tool for the different types of pipes (copper,
PVC, PEX, CPVC, etc.)
7) Identify and label the inlet (supply), and the outlet plumbing pipes.
▪ To identify the inlet (supply pipe), very slightly, turn open the water main
supply to identify which pipe is the water supply line. The pipe with water
flowing out (supply side ), should be labelled: “INLET”.
Label the other pipe: “OUTLET”.
8) Plumb the new softener water lines to the water softener location.
Refer to the illustration.
C) NEW INSTALL BY RE-ROUTING A HOME’S WATER SUPPLY LINE
1) Locate the main water supply line entering into the home.
2) Switch-off the breaker to the hot water heater. At the electrical control
panel, temporarily switch off the power feeding the water heater unit.
3) Shut-off the water main.
4) Drain any existing water from both the cold and hot water pipes.
Simply, open all of the sink and bathtub faucets to empty the
remaiming water in the pipes. Drain completely
TIP: In addtion, you can also remove a shower head (since it is
located high) to create a vacuum so pipes can drain better.
5) Cut the water main to plumb in the softener loop. Use a bucket
to catch any water from the water main.
6) Plumb the new softener water lines to the water softener location.
7) Identify and label the inlet (supply), and the outlet plumbing pipes.
• To identify the inlet (supply pipe), very slightly, turn open the
water main supply to identify which pipe is the water supply line.
The pipe with water flowing out (supply side), should be labelled: “INLET”. Label the other pipe: “OUTLET”.
D) NEW INSTALL FOR PRIVATE WELL WATER
NOTE:
THE WATER SOFTENER MUST BE INSTALLED
AFTER THE PRESSURE TANK.
The softener will not operate properly if installed before the pressure tank
1) Shut-off the power off to the well pump.
2) Switch-off the breaker to the hot water heater.
At the electrical control panel, temporarily switch off
the power feeding the water heater unit
3) Release the water pressure by opening a faucet to drain
the pressure tank.
4) Drain any existing water from both the cold and hot
water pipes.
• Simply, open all of the sink and bathtub faucets to empty
the remaining water in the pipes. Drain completely.
• Tip: In addition, you can also remove a shower head
(since it is located high) to create a vacuum so pipes can
drain better.
5) Cut the water supply line after the pressure tank and
after any following irrigation lines. Use a bucket to catch
any water from the water main.
6) Plumb the new softener water lines to the water
softener location.
7) Identify and label the inlet (supply), and the outlet
plumbing pipes.
• To identify the inlet (supply pipe), very slightly, turn
open the water main supply to identify which pipe is the
water supply line.
The pipe with water flowing out (supply side), should be
labelled: “INLET”. Label the other pipe: “OUTLET”.
ASSEMBLY & INSTALL GUIDE
READ FIRST
Please refer to the following 5 steps.
1) ASSEMBLE THE NEW FILTER
Water Filter Assembly 3 Steps:
A) FILTER TANK ASSEMBLY
NOTES:
• NOTE ON DELIVERED PACKAGE ORIENTATIONS:
1) If applicable, install the neoprene jacket.
In some cases, the neoprene jacket will come pre-installed.
2) Remove the spill cap from the top of the filter tank.
The system will come pre-loaded with filter media.
B) CONTROL VALVE INSTALLATION
1) Install the control valve to the filter tank as follows.
a. Place the top of the distribution tube
(white pipe located in the tank) through the bottom
center of the control valve. The diffusion plate should
already be installer to the top of the distribution tube.
b. Then screw on the filter control valve assembly
onto the tank.
• HAND-TIGHTEN ONLY, DO NOT OVER-TIGHTEN.
Note:
As you complete this installation step, the control valve will drop into a socket on the tank once the
distribution tube clears the O-ring from the bottom of the control valve. You'll feel it drop and then
just hand tighten.
HAND-TIGHTEN ONLY, DO NOT OVER-TIGHTEN. Do not force the screwing of the control valve. It should screw on very easily.
ATTENTION: DO NOT USE LUBRICANTS OR TEFLON TAPE.
The installed O-ring was previously lubricated with a non-petroleum-based lubricant. Never use Vaseline, WD-40, etc.
NOTE ON D-TUBE CENTERING:
It is acceptable and common that the distribution tube (the white PVC pipe) in the filter tank is not
completely centered. This is acceptable, the control valve will pull it to the center as it is screwed
onto the tank.
C) BYPASS VALVE INSTALLATION
Once the filter control valve is installed, install the bypass valve into the back of the control valve.
1) Pull out the four large red clips from the backof the bypass valve. Set the four red clips aside.
2) Attach the bypass valve to the control valve. Push the corresponding side of the bypass into the back of the control valve until it is fully secured.
3) Replace the two red clips into the bypass valve to secure the attachment. Gently tug on the clips to make sure they are locked into place.
NOTE ON RE-INSTALLING THE CLIPS:
The red clips will only install if the bypass valve is completely secured. If the red clips are not able to be re-installed, the bypass valve is not properly pushed into the control valve. Push the bypass in further. If difficult getting the bypass valve to fully seal to the control valve, use the palm of your hand to “slap” it in, or use a mallet to softly tap it in. Gently tug on the clips to make sure they are locked into place
4) Install the standard connection adapters to the bypass valve.
a) Standard connections:
Wrap Teflon tape onto the thread of both
elbow connection adaptors.
WARNING:
USE ONLY TEFLON TAPE ON THE
ELBOW ADAPTORS.
Do not use pipe dope or plumbers’ putty.
This can damage the plastic fittings.
Then slide both elbow connection adapters into the bypass valve. Then re-install the remaining two red clips to lock in place. Gently tug on the clips to make sure they are locked into place.
5) Make sure that the bypass valve is set to the bypass position.
2) PREPARE FOR THE INSTALLATION OF THE NEW WATER FILTER
Using Additional Whole House Filters Or Other Treatment Systems?
If you have additional water treatment filters (i.e. whole house filter, iron filter or pH neutralizer),
those systems should always be installed before the water softener.
The water softener is the final treatment systems in your complete water treatment.
(The exception is for a UV Disinfection System, which will be placed after the water filter.)
1) Verify and clear the location of the new water filter system.
a) Clear and clean the areas.
b) Prepare the nearest electrical outlet and drain locations. Verify the drain type for connection and applicableparts to be required.
c) Prepare the filter’s inlet and outlet water pipe connections.
2) Switch-off the breaker to the hot water heater. At the electrical control panel, temporarily switch off the power feeding the water heater unit.
3) Shut-off the main water supply.
• Close the water main shut-off valve to the
home. It is usually located in the front of the
property.
• Alternatively, if you have a shut-off valve as
water enters home (usually a ball or gate
valve in the front of the building), then you
can opt shut-off the home water supply there.
4) Drain any existing water from both the cold and hot water pipes. Simply, open all of the sink and bathtub faucets to empty the remai-ning water in the pipes. Drain complete
Helpful tip:
In addition, you can also remove a shower
head (since it is located high) to create a
vacuum so pipes can drain better.
5) Label the inlet (supply), and the outlet plumbing pipes. The pipe with water flowing into the filter control valve (supply side) should be labelled: “INLET”.
To identify the inlet (supply pipe), very slightly, turn open the water main supply to identify which pipe is the water supply line. The pipe with water flowing out (supply side), should be labelled: “INLET”. Label the other pipe: “OUTLET”.
3) REPLACING AN EXISTING WATER FILTER
If applicable, the following guide is typical of how common water filters are removed. If you find that your existing setup is unconventional, please take pictures and videos to send to our support team to review.
1) Set the existing filter bypass valve to the bypass position. When set to bypass mode, water will not enter into the filter tank.
(Examples of some different types of bypass valves)
Bypass valve models may vary by manufacturer
(examples below). The bypass valve is attached at
the rear of the water filter control valve. It is where the
pipe (copper, PEX, PVC, CPVC) connects to the
water filter pipe.
If the bypass valve includes the inlet and outlet valves,
then close both the inlet and outlet valves. If the
bypass valve has one stem, close the plunger into
the stem or pull handle as shown in the first image.
2) Disconnect power supply.
3) Disconnect & remove the old filter tank.
a. Disconnect both the inlet and the outlet plumbing
lines to the old filter. Use a bucket to capture any
residual water in the pipes.
b. Disconnect the drain tube from the filter valve.
c. Remove the old filter from the area.
4) Clear and clean the area for the new water filter system.
Proper Disposal:
Please dispose of the old filter tank properly.
You are now ready to install your new water
filter system.
4) CONNECT THE NEW WATER FILTER
1) Position the water filter tank assembly in front of the plumbing.
2) Connect the inlet (supply side) and outlet plumbing lines to the filter bypass valve.
a) Standard connection:
Connect the plumbing to the connection adapters.
Match the corresponding inlet and outlet sides.
3) Connect the filter drain line tubing to the drain port.
NOTE:
Do not remove the pre-installed drain port hose
barb fitting from the SoftPro control valve.
This houses a required flow restrictor and must be used.
a) Attach a 1/2” ID drain tube onto the drain port
adapter on the control valve. Secure using a
hose clamp.
b) Run the drain tube to the drain as appropriate.
a. Common drains include: existing filter drain,
floor drain, laundry tub/ sink, sanitary sewer
line and washing machine drain.
The filter system plumbing is now complete.
5) INITIAL WATER FILTER START UP
1) Turn the power back on.
a) Switch the water heater back on.
• Restart the water heater pilot, as applicable.
• Turn-on the well water pump, if applicable.
2) Power up the filter control valve, plug into the power outlet.
3) Starting the water supply to the filter mineral tank.
a) Verify that the bypass valve is in the bypass position.
b) Re-open the water main valve.
a. Re-open the water heater valve, if applicable.
c) SLOWLY turn open the INLET side of the filter
bypass valve until the filter tank fills with water.
Do not fully open the inlet valve
(open to about a quarter of a turn).
a. Once the filter tank is full, the water will stop running.
b. Then fully open the inlet side of the bypass valve.
d) SLOWLY turn open the OUTLET side of the filter bypass valve.
Bypass handles (red) may initially be stiff to turn.
You may opt to use the included Allen wrench as leverage to open the bypass valves.
Simply insert the wrench into the top of each red handle and slowly turn open.
4) Initial cleaning of the filter mineral tank.
a) Open the nearest softened treated cold-water faucet or hose bib and run the water until it
shows clear.
a. Periodically use a clear container to view the water clarity.
b) Let the water run until the water shows clear in the container.
This is to bleed out the resin’s color and air.
c) Once the water runs clear into the container, turn off the faucet or hose bib.
Your new filter is ready and in service operation.
5) Complete the programming of your new control valve.
Please refer to the following valve programming guide.
NOTE:
The filter media should be initially backwashed.
Initial manual backwash is programmed to is NOT required.
Media has been previously pre-charged and ready for use.
PH NEUTRALIZER CALCITE FILTER PROGRAMMING
INITIATE THE PROGRAMMING SETTINGS
To start a manual regeneration, hold the MENU key till it beeps, then hit menu once so date and time highlights. Scroll down so manual regeneration is highlighted and hit set select Regen now, then hit Set.
VALVE SETUP
1. Press UP and DOWN arrow at the same time until system beeps.
2. Press DOWN arrow to get Valve Setup.
3. Press Set once Valve setup is highlighted.
4. Press UP arrow to select Filter.
5. Press SET once Filter is highlighted.
6. Press MENU to return home screen
SET DATE AND TIME:
1. Press MENU once, screen may blank out.
2. After few seconds, you get 3 home screen.
3. Press MENU to display Date and Time setting.
4. Press SET to enter Date and Time
5. Use UP and DOWN arrows to select the appropriate Date, Month, Year and Time
6. Press SET after each selection to move to the next field.
7. Once Date, Month, Year and Time is selected, press SET to complete the setting
8. Press MENU to return to the home screen.
SET REGEN. MODE
1. Press DOWN arrow until you get Advanced Menu.
4. Press UP arrow until you get Days.
2. Press SET until it beeps
5. Once Days are highlighted, press SET.
3. Press SET once Regen.
Mode is highlighted
6. Press Menu to return.
SET BACKWASH DURATION
1. Press DOWN arrow until you get Regen.Cycles
2. Once Regen. Cycles is highlighted, press SET.
3. Press SET once Backwash Duration is highlighted.
4. Use UP and DOWN arrow to set Backwash Duration to 10 minutes, then Press .
5. Press Menu to return.
ATTENTION:
Make sure Backwash
Duration is set to 10 minutes.
SET RINSE DURATION
1. Press DOWN to select Rinse Duration.
2. Press SET once Rinse Duration is highlighted.
ATTENTION:
Make sure Rinse Duration is
set to 10 minutes.
3. Use UP and DOWN arrow to set Rinse Duration to 10 minutes, then Press SET.
4. Press SET once Rinse Duration is set to 10 minutes.
5. Press Menu to return.
REGEN. DAYS SETTING
1. Press MENU to get Advanced Menu screen.
2. Press MENU one more time to get Main Menu screen.
3. Press UP arrow to select Regen. Days Setting.
4. Press SET once Regen. Days Setting is highlighted.
ATTENTION: Make sure Regen. Days is set to 4 Days.
5. Use UP and DOWN arrow to set Regen. Days to 4 days.
6. Press SET once Regen. Days are set to 4
7. Press MENU multiple times to return to home screen.
MANUALLY BACKWASH (REGEN) TO INITIALLY CLEAN
THE FILTER MEDIA:
1. Press UP and DOWN arrow at the same time until system beeps to access the main menu.
2. Select option to Manual Regen.
3. Select option to confirm Regen. Now? System will start manual backwash.
Congratulations!
You have completed the installation
of your new water filter system.
Contact Support:
Web link: https://qualitywatertreatment.com/support
Email Address: Help@QualityWaterTreatment.com
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