USMC Lejeune--New River Air Station

.. ...

Q: How can I end up a Connecticut Water consumer?A: You first want to decide if we offer water service in your region. Check out our service territory map to peer if Connecticut Water offerings your city. If so, call us at 1-800-286-5700. Q: How do I open an account?A: To activate the water service, please touch customer support at 1-800-286-5700. Please have the following records available:Service deals with Name(s) to seem on the account Telephone quantity(s) The date you want a carrier to begin. (No weekends or vacations) Notification if you are shopping for or renting the belongings If you're renting, please complete a Billing Authorization Form. Bills for maximum residential clients are issued on a quarterly foundation. Your first invoice can be generated the following time we're for your community analyzing water meters. Q: How do I close my account?A: Too near an account, please touch customer support at 1-800-286-5700. Please provide the subsequent records: Your account variety or carrier cope with The date carrier ought to be taken out of your call (The water may be shut off as early as eight a.M. At the day you ask to stop provider until any other birthday celebration asks to begin service at the equal day) Your mailing cope with for the final invoice A contemporary daylight hours phone wide variety Our Field Service representative can be at the carrier deal with at the date asked, between the hours of eight a.M. And four:30 p.M. If a brand new client has referred to as to request service at this deal with, the provider individual will leave the water on and could take a meter analyzing for billing purposes. Otherwise, the service can grow to become off for a charge of $forty. A final invoice will be mailed after your final meter analyzing, or may be available at the time your account is closed. Q: How frequently do you invoice?A: Residential clients are billed each 3 months, whilst some of our larger enterprise and industrial clients are billed monthly. Q: Why is my water bill better than I expected?A: Quite often higher bills are the result of increased water utilization. Adding water to the use of home equipment, i.E. A washer or dishwasher, watering a new garden, filling a swimming pool or the usage of an irrigation device can increase your water utilization substantially. If you have not had any water usage adjustments of this nature, then you need to test your own home for leaks. Our Leaks Cost Big Dollars Fact Sheet presents facts on how to find a leak and explains how lots of water is wasted with the aid of leaks. It is also viable that the invoice covers additional days of use in case your meter analyzing became no longer precisely ninety days after your ultimate studying. Also, in case your beyond bill(s) have been 'estimated' and your cutting-edge invoice is based totally on an actual analyzing than it'll encompass water usage above the amount predicted in the last invoice(s). An explanation of an 'anticipated' invoice can be observed below. If you've got questions about your bill or water usage, please name our Customer Service branch at 1-800-286-5700. Q: Can you supply me with a few guidelines to keep on my water bill?A: Connecticut Water has a Web page dedicated to indoor and outdoor water conservation. There you'll locate suggestions and the Alliance for Water Efficiency's Water Calculator so one can assist you to notice how you could store water in and out of doors your home. Q: How do I examine my invoice?A: Visit our How to examine your bill Web page which affords a reason for the road objects on our invoice. If you still have questions, please name Customer Service at 1-800-286-5700. Q: What is an ‘envisioned’ bill?A: An invoice is estimated while we have now not been capable of getting a real meter reading. There are several motives why your bill can be anticipated: If the meter is placed interior your own home, we may not have access or the equipment that allows us to read the meter from out of doors doesn’t paintings Your meter pit can be blocked or protected The meter may be damaged Water meters perform like a car odometer. If one dial is between digits whilst the meter reader is there to take an analyzing, that studying won't be conventional. This is a transient scenario, and it is not likely to occur on an ordinary basis. Possible failure of the meter reading system If the meter reader left behind a meter reading card due to the fact we have been not able to gain get right of entry to to the meter, please observe the card’s commands for taking the meter studying your self. This will permit us to a problem you an adjusted invoice. These records can be mailed or phoned at any time at 1-800-286-5700.It’s also important to make sure the area near your meter pit or the outside meter studying tool is clear of particles and plant life. If you word the out of doors studying device is broken, please call us at 1-800-286-5700 to schedule a restore. Q: How can I pay my invoice?A: Online at https://ctwaterbillpay.Osgview.Com Pay your Bill online with a debit or credit card (MasterCard or Visa) or checking account. You also can join in E-Billing, set-up automatic payments of your water bill and look at account records. A: Online through your financial institution: A test issued out of your bank to our lockbox processor. These bills are not constantly made right away. For a quicker fee, you may need to pay without delay from our Web website online. By paying online, the quantity due could be withdrawn out of your checking account and credited on your water account inside commercial enterprise days. A: Mail: Pay by using mail with a personal test within the envelope provided along with your bill. Please recollect to jot down your account range at the take a look at and consist of your bill payment stub to make certain your fee is carried out to the suitable account. Remit bills to Connecticut Water Company, PO Box 981015, Boston, MA 02298 A: Convenient Retail Locations: Pay your bill at many handy retail locations. A carrier rate applies. Find a convenient retail vicinity close to you. A: Phone: Pay your bill over the telephone with a debit or credit score card (MasterCard or Visa) with the aid of calling our customer support group of workers during ordinary enterprise hours (Monday thru Friday from eight AM to 4:30 PM, except vacations) at 1-800-286-5700. Q: If I leave my home for the iciness, must the water be close off?A: It all relies upon on your heating machine and how long you may be away. We advocate you touch your plumber to look if your home’s interior pipes and furnishings need to be winterized. This is especially critical when you have a hot-water heating machine. If your warmth may be close off for an extended period and the plumber drains and winterizes the machine, please name us and schedule to have your water provider close off at the street. There is a turn on/turn off price related to these paintings. However, it can be needed to save you the pipe that brings water into your private home from freezing. If you make a decision to leave the heat on whilst you’re away, it’s pleasant to set your thermostat no lower than 55 stages and have a personal check to make certain your heating machine is running well. If you have any questions, please name one in every of our Customer Service representatives at 1-800-286-5700..