Kevin G.
Installation went smoothly.
George S.
so far its working just fine. regenerates every 3 days still no smell or taste still need to test ph as soon as i can get a ph tester . i do not have a phone that takes and transmits pictures. old school!
Thomas D.
Having no major plumbing experience, I was confident on proceeding with the installation myself after viewing the installation videos and following the written step-by-step instructions. The snap-on flex hoses were a plus on making the process easier.
Chad M.
Relatively easy install. One area of improvement would be to include install instructions when installing one of the optional filters (ex. KDF filter). The standard install guide had no instructions for this, and i had to search for a while online before finally finding it.
It should be included with the filter itself inside the box.
Timothy B.
Nice system, arrived on time, packaged well so no damage. Had professional plumber install since had to cut copper plumbing to fit to height of new system. Working nicely, and great to have soft water again. Thank you for great customer service
Kirby N.
Using these "Quick connectors" was great . I was a little hesitant at first after looking at them wondering if they would seal tight enough as to not leak with only an " O " ring to seal with, they sealed great, just be sure to add the silicone lube.
Brian S.
We really love our SoftPro Elite water softener and was easy to install. The old hard water we had is is now soft and we can tell a difference in our skin, nails, hair and clothes. I installed the system myself after rerouting and running 35 ft of copper pipe using Watts Aqua push to connect 3/4” pipe connectors to our existing water pipes, adding electrical box, and draining it to an existing drain in the basement. The water softener input and output valve was very tight and took a lot of force to push it into the unit. However, after a couple of tries I was able to get the valve installed and get the red clips to set correctly in the unit. In all, we are very satisfied with our new water softener system.
Nathaniel B.
The watersoftner shipped pretty fast. It was easy to install and program.
The quick connect hoses provided did not work. I couldn't get them to seal so I used the regular connectors. Everything is working just fine. This is an awesome system.
GEORGE S.
Sorry to say ,having just moved to my new home I have not had the opportunity to install the Soft Pro Elite. As soon as the un boxing is completed, I will be very happy to write a glowing review.
Alexey Z.
I have the water softener for about a month and I am happy with the whole experience. I have not have previous plumbing experience (although I did a thing or two about my sprinkler system). I have to admit, I was a bit intimidated by the task to install the water softener by myself but the web site and videos convinced me that this should be doable. I am really grateful to Jeremy who answered my questions through the chat or e-mail almost immediately. So essentially his support is a guarantee that you will make it through the installation process if for some reason the videos and the manual were not enough. One thing where I got stuck, is the fact that the valves on the bypass assembly are extremely tough. I was doing installation on Sunday, and I was afraid to force them, so I had to wait until Monday when Jeremy told me that this is normal and that I could use a wrench to turn them. I could do it without a wrench but I had to use all my might. So it may be worth to mention about this fact in the manual, to save future customers some worries.
The complementary connect hoses were a HUGE HELP. Essentially they made the entire installation a snap. I just pushed my PVC or CPVC pipes (I don't know the difference) into the distal connector, and that was it!. Make sure to select the write size (3/4 or 1 inch) and to figure out which pipe goes to the inlet and which to the outlet!
We have a very nice soft water now. Also, the optional chlorine filter I added to the purchase seem to work, because the chlorine odor now is much less if exists at all. I would highly recommend the product and the company. I think they have an excellent business model, and make it really possible to do it yourself, and in this way save a considerable amount fo money!
Pam M.
Made the install easy!!
Kathryn K.
We are very happy with the water quality we have achieved, thanks in part to your questionaire regarding problems we observed or did not observe in our previous water quality. SInce I don't know all the scientific terms to describe water conditions, your very basic, clear questions to help assess the problems were very helpful.
Our water tastes better, we are not getting the brown gunk and water spotting in our stainless steek sink or around the faucets. We feel confident our entire plumbing system will be better off.
Thank you for your assistance.
Alan S.
Super easy! Even a Trump could do it.....
Dylan B.
With very little plumbing experience, I found this to be easy to install. Quality Water Treatment has made it so simple to get clean, soft water without breaking the bank. I got a quote 8x higher from a competitor for the exact same system! Love it!
John M.
I ordered online after doing some research. Our dishes are CLEAN again without spots. The system works great and our plumber was able to install the system easily. I am a happy and satisfied customer.
Sowmithri B.
Enjoying non-hard water so far!
Washington M.
Plug and Play and Done! Super helpful and extremely easy to use. I had to make a few adjustments to my original piping but after that, the process was super simple. Also, you can't beat that the hoses were free completely purchasing my water softener.
THomas C.
I am happy with my water softener.It was easy too install,and with the quick release hoses are great.Thanks