Suresh B.
Everything was great, and I like the product; especially, my skin and hair feel better after installing the filter. I gave four stars for improvement
Dennis N.
I installed the iron out salt free system along with the water softener. The blue filter cartridge hydronix cb-45-1010 doesn't work! I had less than .25 gpm and just a trickle of water with the filter in. Blocking one end I couldn't even blow air through it. everything else seem to be working fine. I only used it for a week, but with the exception of the filter ( and no response from email sent ) the system works great
Kelly H.
Water quality is awesome. Tastes better than some bottled water. The add on for the carbon filter was well worth it!
Ken D.
Ordering and customer service was spot on!
Grace W.
I am a Realtor and I love referring my clients to this company they have the best service and the best prices. I myself have bought several softeners from them fo chokes I own.
Meghan S
SoftPro Elite water makes it easy to order on line. Orders are always correct and they stand behind their products.
Amiah P
Very easy to do business with. good supplier..on time delivery..
Rayna J
Staff member I got on the phone was knowledgeable, engaging and courteous with me in answering all of my questions. As result, I became a member with SoftPro Elite and will be regularly buying their water purifying systems every 6 months. Yay! Glad you all sent me this review requests otherwise I would have forgotten to give you all my positive reviews. Great work SoftPro EliteMade a simple phone order to the same guy I originally ordered the system from 5 years ago. Very easy. Oh and my purifier got to me in a timely and efficient fashion.
Kobe S
Very good service and fast shipping. Great filter.
Danna G
A little early to tell, but so far very happy and impressed with company and unit. Very well made and relatively easy to install with optional installation kit.
Reagan P
Just what I ordered, great price and service.
Dalia L
Very helpful to make sure I was getting the right equipment for the area I live in. Very helpful service team
Nate V
Fast, reliable, good communication, product works.
Ximena S
No problem ordering from the website. The filters arrived before estimated time.
Lainey E
everything arrived quickly and was as advertised
Lorelai M
I determined from their very informative website what product(s) I needed and submitted my order on-line. Upon reading the confirmation e-mail I discovered that I had not ordered the correct installation kit. I called customer service and the issue was quickly resolved to my satisfaction. I am very pleased.
Meadow T
Great experience, great system. I am pleased with this system. On top of that, the installation was not complicated.
Lesley Q
The filter is so helpful with reducing itchy eyes, especially if you have allergies. Shipped quickly as well.
Kamila L
I've never had a problem with this vendor, merchandise was always in stock and shipped on time, the staff and their website is always professional! Keep up the excellent work!
Emily B
Easy to install, works beautifully. So glad we purchased from SoftPro Elite
Zechariah V
I ordered replacement filters. Order was delivered in a timely fashion.
Zachery U
Fast shipping, great packaging and exactly what I ordered. The website is a lnot difficult to navigate you can see exactly what you're looking for.
Juliana C
Very good service and product! This system I purchased is for a birthday gift, the end of July
Issac I
Great product, great service, great communication, wonderful experience
Madilyn G
product arrived as scheduled. easy to install with SoftPro Elite having done the small assembly prior to shipping. improved water straight away. have no way of measuring particulates taken out of traditional water but it must be an effective amount.
Grayson Y
the order came quickly, everything worked well , the install was ok.
Jaden Z
The SoftPro Elite was easy to follow and everything arrived on time and complete. I'm 100% satisfied with the product.
Devon N
The system is smaller then our older one, more room under our sink. The water tastes great, and easy to install.
Kamila R
Always Top Notch! Excellent product, excellent price, excellent service. What more could one ask for!
Nigel H
I’ve installed two SoftPro Elite systems in two different homes. Both times the sales, service, and support were top notch. There’s just no other option that compares. The system gets rid of every last bad element (including odors) while still leaving the good minerals, and you get that from every outlet in the house. You can fill a glass from any tap and get get the best tasting, better than bottled water every time. It’s obviously not the least expensive option, but if you want the best water with the least hassle, this the only way to go.
Natasha J
This was the first time to call and my sales rep was awesome! Helped me out with which product we needed and walked us thru the ordering process.
Phoebe T
We just got it installed. It is working great! Thank you!
Zoe S
Web site was easy to navigate. Employees I talked to were helpful and professional.
Eve T
Water taste good. Now my whole house is protected.
Amelie C
I had a problem and customer service took care of everything professionally
Grayson I
They are the best most helpful,honest staff they can be. won't deal w/ anyone else.
Lizbeth C
Ordered replacement filters for my whole house water filtration system. The order was processed and shipped promptly and arrived two days after I order. Perfect transaction!
Hayley A
I ordered stuff. It got here. I installed it. Done!
Abe C
Once all the pieces are in place, it's a very easy hookup. Noticeable difference in one day.
William F
Good system overall, filters work as expected and seem to collect far more stuff than I would like to believe is in the water
Grace P
Great water and great service.. love it
Roman K
The sales person at SoftPro Elite are very knowledgeable. Help me understand and make my decision easier. Thank you.
Sadie H
Great company. Great products. Wonderful sales person.
Oliver C
This is the second whole house water flirtation system that has been installed in my home. I saved several thousand dollars buying direct and having a local plumber install the system. The water taste clean and is refreshing in the bath. The UV system seems to be working great with the number of colds and illness have decreased significantly among the family in the last year.
Ton T
Continued great service & support... Our water system has been dependable & effective...
Reginald S
Purchased a whole house passive non-salt water softener for our home. They make it easy to re-order. Their prices are reasonable!
Alyssa V
Everything came sooner than expected. No problems with the order.
Emilia R
Big difference in water, very pleased. purchasing replacement filter and media
Jenna G
Ordered filters and received them on schedule
Darius E
I replaced my home water filtration system with SoftPro Elite based on my plumber's recommendation. I previously had "brand X" and was very happy with it. My new system has been in a week now and I'm very happy with my decision at this time.
Itzel C
Really nice, fits under the sink and easy to install
Cornelius S
Quality company. Good product. Web-site should be easier to use regarding ordering the 450 filter I re-order.
Madison A
We ordered a replacement part for our whole house water system that has worked perfectly for 6 years. Quick shipment, very pleased,
Maverick N
Just purchases replacement filters no issues. prompt and exact service
Ryder K
Am pleased with how the SoftPro Elite unit is working and noticing the difference in the softness of the water
Hugh T
Great amazing service. Highly recommemded!
Frida L
The shower filter took away all the chlorine smell!
Yaritza U
I was able to easily find the product that I was searching for and their service staff was very helpful and courteous in answering all my questions and satisfying my needs.
Kendall L
The system got installed last Friday. No more cases of water and polluting the earth.
Beckett S
The warranty department took care of our problem super fast and efficient.
Simon C
Sales staff was very helpful and knows the product. He even advised me of some of the available discounts running at the time.
Jaycee Y
Good. Nice discount compared to any retailers. Online delivery and easy to install.
Mariah J
We had no issues attaching the filter to our sink, we did have to use one of the adapters but still no issues. The water tastes much better when before it had a very distinct chlorine taste and smell. We are really glad that we have been able to switch from the 5-gallon water bottles we were getting to this since it is also a savings over the primo water jugs that are also inconvenient to replace on a monthly basis. We were spending over $155 in six months on water jug refills before switching to SoftPro Elite above sink filtration. Plus the weekly trip to Lowe's is now not necessary. Please do not stop making filter replacements for the unit! Thank you
Lauryn E
Quick service and the product was easy to install. For larger shower heads you may need a short 1" or 2" extender to allow for clearance of the head.
Courtney O
Excellent customer service. Very pleased with product and service.
Brody B
Good to do business with, The only pet peeve I have, is the coast of the plastic replacement/repair parts needed to keep it going, Having to replace every 6-8 months,
Shea J
They have always been good. Never a problem in 3 years. I only wish they had service where my system is located.
Lyla J
Sent in a test, they sent me their suggested system, I purchased what they suggested. I recieved the order pretty quick after placing it. Installation wasn't that bad just time consuming having to let the canisters soak, after which I fired the system up and noticed an immediate difference. Been running great ever since, going on about 6 months now, so I've recently ordered some replacement filters for the whole house filter. My advice...if your slightly knowledgeable of a little plumbing....send your sample and buy SoftPro Elite
Maddie A
My experience with SoftPro Elite is always the same. I place an order and they deliver in a timely manner.
Dakota C
Very good product so far and I guess the water we had was not as bad as I thought , because the change in quality is only a little bit better
Tristen C
Got the answers I needed and they understood my need.
Justine C
Seemed to have 100% positive effect on our issues with excessive chloramines.
Sammy M
The quality of our drinking water is excellent since we have their reverse osmosis system under the sink. There was a little bump, we received the wrong replacement filter, but thanks to tecnician who was very professional, kind and patient, it's all figured out. Excellent customer support!!
Bryson R
I ordered another set of filters. This was easy to do as the model number was on the documentation set with the main filter. It shipped a few days after I ordered it and arrived in three days. :)
Nasir B
Orders ship on time, product is as described and functionality is consistent. Personnel are knowledgeable and courteous!
Darryl Z
Ordered replacement filters online, received quickly, complete with o-rings and silicon lubricant. Excellent materials and service.
Dillon F
Customer service and technical help was great. Installation instructions were a little lacking for the DIYer, but sufficient.
Fern D
Very easy to deal with - ordered from Web site along with install kit - replaced salt type softner with SoftPro Elite- approximately 2.5 hours start to finish did myself
Quintin A
Excellent process from start to finish even with plumber install issues, SoftPro Elite completely responded to my needs for additional parts and guidance with true 100% customer service . Hard to find this level of commitment out there these days.
Gideon R
Salesman was easy to work with. Great value & free shipping!
Amy A
I was checking for months on water systems and SoftPro Elite seemed to be the best. The phone order was handled professionally and everything went great.
Eduardo C
Excellent as usual. Very helpful and knowledgeable staff.
Nannie I
Excellent on shipping! And oh my gosh we both feel human again! We live in old mining town with very poor water filtration and have gone thru many Dr.s on our very dry skin. No answers except expensive lotions and no relief! Been using our new carbon filtration system and its WONDERFUL! Only been on for 4 days and the results are amazing! THANK YOU SO VERY MUCH!
Jolie T
It was easy peasy. Order again soom.
Kaylynn Y
I just installed the whole house carbon filter , with UV treatment. Everything seemed to be quality construction. I'll update after more use.
Felicity O
Made a simple phone order to the same guy I originally ordered the system from 5 years ago. Very easy.
Jakobe S
Awesome customer service. I used the chat feature on the website to ensure I found the right replacement filters for our softener system, and before I'd even finalized my order, the awesome rep I was working with had already emailed me a helpful video to show me how to replace the filter once I received them! Shipping was accurately estimated;
Chaz Y
Customer service and shipping was outstanding. Will be installing the system today so can't review the water quality yet.
Royce H
I feel so much cleaner. I don’t have to use as much shampoo as I did before. Thanks
Kaylynn O
Purchased replacement carbon media for PC 600 filter. Everything came OK but the cardboard box looked like it had been through a car wreck. Heavy media and very light plastic parts just invite the shippers to toss the package around like a ball. Packaging could have been better.
Kassidy G
good service, friendly people, fair prices - very pleased
Brenden H
Excellent value. I'm a repeat customer, and other family members are sold on to SoftPro Elite too.
Vivian H
i ordered online/installed ourselves and it works great!!!
Alina L
t was a good experience. I sent them a sample of my water and after a week they sent me the results. I called them to decuss the equipment needed to fix my well water. It's great now.
Mariana D
I forgot the staff member who responded but they sent me a video and even followed up by a call, a lot of great help and makes me happy to deal with a company like SoftPro Elite. I will always pass on my positive experience to others looking in to products that you sell
Viviana L
Ordered replacement filters on line and they were delivered within a few days. Great service.
Renee H
Shipping was super fast, the unit is exactly what we wanted. It is great.
Rylee T
Excellent service for replacing filters. Thanks!
Ruby V
Quick delivery, easy install instructions