Alameda County Water District

A NOTE ABOUT DRINKING WATER All drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. These contaminants enter water as it travels over the surface of the land or through the ground, dissolving substances that are naturally present in the environment or picking up substances resulting from the presence of animals or human activity. The presence of contaminants does not necessarily indicate that water poses a health risk. The sources of drinking water (both tap water and bottled water) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. To ensure that tap water is safe to drink, the U.S. Environmental Protection Agency (U.S. EPA) and the State Water Resources Control Board (State Board) prescribe regulations that limit the number of certain contaminants in water provided by public water systems. The U.S. Food and Drug Administration regulations and California law also establish limits for bottled water that provide the same protection for public health. More information about contaminants and potential health effects can be obtained by calling the U.S. EPA’s Safe Drinking Water Hotline (800-426-4791). INFORMATION FOR THE IMMUNO-COMPROMISED Some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. U.S. EPA/Centers for Disease Control guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline (800-426-4791). Comprehensive Water Quality Monitoring ACWD works diligently to ensure that your water complies with all state and federal drinking water standards. This is a comprehensive effort that includes monitoring and testing for many types of contaminants that may be present in source water (i.e., water before treatment), including: • Microbials, such as viruses and bacteria, that may come from sewage treatment plants, septic systems, agricultural livestock operations, and wildlife. • Inorganics, such as salts and metals, that can be naturally occurring or result from urban stormwater runoff, industrial or domestic wastewater discharges, oil and gas production, mining, or farming. • Pesticides and herbicides, that may come from a variety of sources such as agriculture, urban stormwater runoff, and residential uses. • Organic chemicals, including synthetic and volatile organic chemicals that are byproducts of industrial processes and petroleum production, or that may come from gas stations, urban stormwater runoff, agricultural application, and septic systems. • Radioactive contaminants, that can be naturally occurring or be the result of oil and gas production and mining activities. Highly trained analysts and certified water treatment plant operators in our statecertified laboratory and satellite laboratories are committed to conducting these tests under a stringent Quality Assurance/Quality Control (QA/QC) program. Through written procedures, analytical proficiency testing, and detailed record maintenance, the QA/QC program ensures the quality of the analytical data produced by our laboratories. ACWD staff members collect samples daily from the water sources, treatment facilities, and distribution system to ensure only high quality water is delivered to our customers..

Frequently Asked Questions Construction Projects A construction venture adjacent to my belongings is producing noise and dust.Concerns concerning noise and dirt related to production on public assets must be noted as the Public Works Construction Manager at (714) 536-5431) If the development seems to be taking region on personal property, you ought to name the Building and Safety Department at (714) 536-5241) Tree Removal & Replacement Can I get the messy tree in front of my residence removed? A request to get rid of a City tree might be considered for approval when one, or an aggregate, of the subsequent, occurs: The tree is determined to be lifeless, diseased, or past treatment; The tree is decided to be inflicting harm to public or private belongings, and improvements to the belongings cannot be made without the removal of the tree; The tree is determined to be negative, or that it will reason damage to, public improvements or personal assets, and protection strategies, which includes root pruning, will either motive the tree to fall or will now not halt future damage for a good-sized period of time; The tree is found to be a public hazard making its elimination important for the health, protection and welfare of the network. Removals can also be taken into consideration while property proprietors have established that a tree within the proper-of-manner has prompted damage to a private sewer line or other public substructures that may not be repaired without removal of the tree. (See sewer lateral application) Questions concerning the City’s tree software and policies have to be noted in the Park, Tree and Landscape Section at (714) 536-5480. Sewer Lateral Program Policy and Procedure Effective January 3, 2008, the City instituted a policy regarding the repair and maintenance of sewer lateral traces. The City is chargeable for the part of all sewer laterals from the City-owned sewer major via the public right-of-way to the non-public belongings line. The belongings proprietor will continue to be accountable for all expenses of restore and maintenance of that part of the sewer lateral on non-public assets. Sewer Lateral Program Procedure 1) A assets owner experiencing issues with their sewer lateral calls the Public Works Utilities Division (714-536-5921) to notify them of a situation with their sewer lateral line. 2. The Utilities Division contacts the property owner informing them that the sewer lateral ought to be cleaned and videoed employing a certified contractor. The belongings owner might be chargeable for the initial fee of the video. Three. Utilities Division body of workers opinions the video to decide if a restore is needed and whether the needed upkeep is in the City-owned proper-of-manner. 4. Depending on the state of affairs there are alternatives for restore: 1) Slip Lining each the sewer line at the public proper of manner and on the house owner’s assets leaving the expressway tree intact. In this example, the town arborist will decide that the integrity of the tree isn't always impacted with the aid of the repairs made to the sewer line. The homeowner is answerable for the value of slip lining the sewer line on their non-public property. 2) In a case wherein it's miles decided that the tree must be removed to finish the repair and it falls inside the City’s obligation, the City will provoke maintenance at the City’s value and reimburse the cost of the video to the owner of the asset. Questions regarding the Sewer Lateral Program should be directed to the Public Works Utilities Division at 714-536-5921) Please observe – the first course of movement for a blocked sewer line is a call to a certified plumber or sewer contractor. Often, cleansing of the line is needed without delay and residents ought to not watch for the assessment to be completed. The want for frequent cleaning/rooting of the road is a sign of a possible sewer lateral destroy or tree root intrusion.Sidewalk, Curb & Gutter Repair How can I get a broken sidewalk, scale back or gutter in front of my house repaired? If a sidewalk is broken or raised, a temporary asphalt patch can be applied. The City currently does now not have a program for the permanent restoration of character curbs and gutters; however, concrete repairs are accomplished on a programmed foundation as budgeted through the City Council. Questions concerning restore to the City’s sidewalks, curbs or gutters should be mentioned in the City Corporation Yard at (714) 960-8861) City trees are damaging the curbs, gutters, and sidewalks on my road. Can this be constant? The City Council has legal a Tree Removal Petition process wherein all timber, sidewalks, curbs and gutters for a whole avenue could be repaired/replaced at one time. To qualify the petition have to have consent from as a minimum seventy-five % of the owners. Following submission of the petition, the Public Works group of workers will carry out a discipline inspection. A letter will be despatched to the residents informing them of the final results of that inspection and whether or not their specific road qualified to be covered at the town’s Tree Petition List. This list prioritizes upkeep based on the date of the petition. Removal priority is based totally on the sidewalk conditions, in addition to investment availability. Various quantities of funding are obtained every 12 months, so a restore date can't be anticipated. Interesting events may also call (714) 960-8861 after the primary of October every yr to study which streets are tentatively scheduled for that 12 months. Standing Water There is status water in my gutter. How can I get the gutter fixed so the water will waft? The City does not currently have a software for the restore of man or woman curbs and gutters other than the programmed repairs explained in the tree and sidewalk elimination manner. Homeowners may additionally lease a licensed contractor to make maintenance at the home owner's price. Street Sweeping Street sweeping and parking enforcement happens twice according to month as published at the entrance to maximum tendencies, or alongside the street. A 4-hour window is posted, but, on-avenue parking is permitted after the sweeper has exceeded. Regular street sweeping is crucial to maintain particles and standing water out of the streets and storm drain devices. Street Sweeping Parking Enforcement Citations Parking enforcement is supplied by the Police Department. To contest a parking quotation, a “Request for Hearing” form from the Police Department need to be finished. For entire records, call the Police Department’s Traffic Division at (714) 536-5663. Alternate-facet Street Sweeping The exchange-side street sweeping time table is employed handiest in excessive-density regions in which parking research indicated it would be essential. Undertaking exchange-aspect sweeping for the complete metropolis might have cost prohibitive. Water Backflow Device and Inspection Questions Curb Painting FAQ and Door Hanger Sample.