City of Great Falls

How can you start/stop my normal water service? If you are an existing Heights Water consumer you can transfer the service if you are going within the District. Should you be new to the Region you will need to fill out something agreement and pay downpayment to start water services. If you are simply halting service you can phone the office and set the day you wish the service to stop and offer a forwarding address so we can mail you your final assertion. How do I shut my water off? You ought to have a valve located beneath your water m which is usually positioned in a utility room. Concluding this valve will need to shut the water away to your home. If you have a negative valve or require the water shut off outside of the home you can phone the office and set up a time for a serviceman to come and shut off your lower stop until the fixes are made. I have am pit in my lawn that’s leaking, will I have to repair it or perhaps does the District? The homeowner is responsible for the meter pit positioned in your yard. The District is only in charge of the meter positioned in the metering gap. It is important to maintain the meter pit and maintain it from destroying the meter inside to avoid having to pay to get damages to the normal water meter. What element of my water services line is the Region responsible for? The Region maintains your services line from the normal water main to and including the curb give up located on your property. Every single homeowner pays a great insurance fee monthly to the District to keep up that portion. The service from the lower stop into the home including the meter trap is the responsibility in the homeowner. What does that mean if my water tastes negative or smells negative? Water quality concerns concerning taste or perhaps odour are generally as a result of interior plumbing concerns. Typically the hot water heater is to blame or perhaps if there is a normal water softener in use this might also cause the matter. A good program of removing household sink screens and washing them can help as well as bypassing your softener until it can be cleaned out may resolve the matter. My water costs went up significantly is there something wrong with my meter? The meter in your home is only going to move if normal water goes through them. Typically as the meter gets older it will eventually slow down and not examine as accurately. If the water consumption moved up it results in there has been an active outflow somewhere in your home. You may lift the go over on your water m and see if the red switch is moving. In case it is and you are not plumming there is a leak. Whether it isn’t moving it could have been a leaking bathroom or other light fixture that wasn’t sitting down or shut off up until its subsequent use. Who will I call to survey a water key break? If you discover water coming up on the street or your home call the office amount right away. The Region has someone available at all times to respond to emergencies. I found a card on my door that says my meter isn’t functioning what does this mean? If a serviceman hangs a marking about your meter it indicates the meter provides stopped working and also the transponder attached to the meter has ceased working. If you have this card simply phone the office to set up a moment the serviceman comes over and repair the problem. The District is responsible for the meter and there is free to the homeowner to get the repair except if it was damaged as a result of neglect or tampering. My water was shut off for nonpayment what do I need to carry out? The District does indeed shut offs to get nonpayment once a month to get accounts that are sixty days past due. If you have misplaced service due to this you should call the office to pay the past scheduled balance and fees just before your water services will be restored. Remember if you do not restore services before 8: 40 pm you will have to possible until the next day to get your services turned back about..

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