Massapequa WD

The Massapequa Water District is usually pleased to present to you this year’s Drinking water Quality Report. The report is required to end up being delivered to all occupants of our District in compliance with the Federal government and State rules. The Board of Commissioners is pleased to report that our drinking water is in full conformity with all Federal, Condition and County rules and that no infractions exist. Our continuous goal is to supply you with a safe and reliable supply of drinking water each day. We also need you to understand the attempts we make to continually improve the drinking water treatment process and protect our drinking water resources. The Table of Water Committee and the District workers are committed to making certain you and your family receive the finest quality water. The source of water for the District is groundwater pumped from 9 (9) wells located throughout the community which can be drilled into the Magothy aquifer beneath Li, as shown around the enclosed figure. Generally, the water quality from the aquifer in Massapequa is excellent. The causes of drinking water (both plain tap water and bottled water) include rivers, ponds, streams, ponds, reservoirs, springs, and water wells. As water moves over the surface from the land or throughout the ground, it dissolves naturally-occurring minerals and, in some cases, radioactive materials, and can pick up chemicals resulting from the presence of pets or human being activities. Contaminants that may be present in source drinking water include microbial pollutants; inorganic contaminants; & nitrogen-laden herbicides; organic chemical substance contaminants; and radioactive contaminants. To make sure that tap water is safe to imbibe, the State and the ENVIRONMENTAL PROTECTION AGENCY prescribe regulations that limit the number of particular contaminants in drinking water provided by public drinking water systems. The State Wellness Department’s and the FDA’s regulations establish limitations for contaminants in bottled water which need to provide the same safety for public health.

1) I have top notch credit. Why do I want to pay a deposit? Anyone aside from the belongings owner is required to pay a deposit to begin carrier. The deposit amount is based totally on the size of the meter on the belongings, no longer credit. 2.When do I get my deposit back? When you close your account and are not moving service to every other location in the City of Savannah, the deposit is implemented closer to your final bill. If there may be any part of the deposit final, a refund check might be processed and mailed to the forwarding cope with furnished. 3.Can I pay my bill online? Yes, visit www.Savannahga.Gov/utilitypay to pay your invoice on line. You should have your account number and barcode. Four.I even have a balance on my account however I am transferring. Do I want to pay this stability? YES, you're answerable for paying your balance. You ought to pay any late balances on vintage or present accounts prior to re-establishing offerings on the same deal with or starting provider at a brand new vicinity. Failure to pay may also result in collections motion. Five.I want help paying my water bill. Where can I discover help? Low profits seniors and disabled citizens need to assessment the Help to Our Community web web page for facts on that bargain program. Additionally, throughout the place there are agencies that could offer offerings to members of the network experiencing hardships. With the help of counseling and advocacy applications, citizens are in a position to connect with the help that is wished. Due to constrained investment and eligibility necessities, software attractiveness isn't guaranteed. Please talk to our listing of Local Resources for Utility Bill Assistance. 6.What is my due date? Your bill is due 20 days after it is billed. To research greater about your invoice's lifestyles cycle and the way to avoid delinquency, please go to our Avoid Late Fees, Penalties, & Service Shut-Off web page. 7.Why can’t I receive my invoice on the same day each other month? Your account is part of a billing cycle. We bill approximately 10,000 clients in line with month. Each billing is processed when all the meters in your cycle are absolutely study. Holidays, weekends and unexpected acts that effect the potential to read meters, such as inclement weather, make it not possible to read your meter at the equal actual day. This means your bill will no longer be issued at the equal day each different month. 8.I haven’t gotten a invoice, why is that? Bills are issued bi-month-to-month. If you aren't receiving payments, please touch Customer Service at 912-651-6460 to verify your mailing deal with and balance. 9.Where is my bar code on my invoice and could this variety remain the equal? The barcode is located at the go back stub of your bill, without delay under your account range. The bar code will continue to be the same as long you have got an account on the identical deal with. A new barcode is issued whilst you transfer service to a brand new cope with. 10.When will my trash be picked up? For trash pickup schedules, please visit the Sanitation internet site or contact the Sanitation Department at 912-651-6579. 11) Do you offer any bill reductions? Yes, the Help to Our Community (H2OC) software provides a reduction to low income seniors and disabled citizens. Learn extra on our webpage for H2OC. 12.When will my water be became on? All switch on offerings are the subsequent business day, except for vacations and weekends. Please make sure that all faucets inside the home are grew to become to the “off function.” If a meter is being reinstalled, this could soak up to two (2) business days. Thirteen.How regularly is my meter read? Meters are study bi-month-to-month by using meter readers in the course of the year. 14.How do you read the water meter? The majority of our meters read like an odometer. Please check with our video on How to Read Your Water Bill and Meter. 15.Why is my utilization estimated? We try and study every meter bi-monthly. In the event utilization is envisioned, you will be notified with a message at the bill declaring “UNABLE TO READER METER, ESTIMATED BASED ON PRIOR USAGE.” The maximum common motive a meter will no longer be examine is dog in yard, automobile over meter, locked gate, container full of water, overgrown brush or snake or wasp nest in container. If you receive an estimated bill please contact Customer Service at 912-651-6460 who will set up for an real meter analyzing. A revised Adjusted Bill will be issued once an actual meter analyzing is obtained. 16.My bill seems high, why is that? The City of Savannah payments bi-month-to-month so it’s satisfactory to evaluate your utilization to the equal length from the earlier yr, if available. Some conduct change relying at the season. Between the dates listed for your final invoice, did you do any of the subsequent: Have more visitors in your own home? Landscape your yard (i.E. Positioned down new sod or plant grass or shrubs)? Pressure wash your driveway or house? Have any plumbing repairs finished (even supposing minor)? If you can not determine uncommon water usage in your family, you could have a leak.17.My meter field is full of water. Do I have a leak? Not necessarily. Most water meters are placed inside the low mendacity areas and maintain water on occasion from rain or an irrigation system. Please touch Customer Service at 912-651-6460 to arrange for a meter inspection. 18.How can I decide if I have a leak? Most leaks are smooth to discover and connect. All you do is test, twist, and replace: Check for leaks. Look for dripping taps, showerheads and sprinklers. Check for toilets with silent leaks via putting a few drops of food coloring into the tank, ready 15 minutes, and seeing if coloration seems inside the bowl earlier than you flush. Twist and tighten hose and pipe connections. To store water with out a noticeable difference in glide in your lavatory, twist on a Water Sense-classified tap aerator. Replace the fixture if important. Look for Water Sense-categorised models, which can be independently licensed to use 20 percent less water and perform as well as or better than trendy models. 19.Do you offer bill adjustment whilst someone has had a leak? Yes, in the occasion a purchaser receives an abnormally excessive billing because of a loss caused by leak, a Courtesy Leak Adjustment can be granted on up to 2 bills impacted after a repair is made. Please refer to our Water and/or Sewer Leak Adjustment Form and Policy for extra facts. 20.Do you provide invoice adjustment on sewer charges for filling a swimming pool? No, except a pool restore is made. Please consult with our Water and/or Sewer Leak Adjustment Form and Policy for more data. 21) When will my water be cut off? The cut off duration will begin 38 days after the invoice date. Bill Life CycleApprox. DaysFee Charged Bill Mailed 0Bill Due 20Last Day to Pay Without Penalty 30Penalty Added/Reminder Notice Sent 31 $five or 10% (whichever is extra) Administrative Processing Fees Assessed 38 $50 Shut Off Period Begins 3822.I made a fee arrangement; will I nonetheless be charged a overdue rate? Yes, all delinquent bills are assessed a late fee. Payment arrangements are designed to give you greater time to pay a antisocial stability with out being disconnected. 23.How a lot of my late quantity should I pay to begin a payment association? Please confer with our Payment Arrangement web page for greater facts. 24.My carrier turned into disconnected and I made the specified fee. When will my water be turned again on? Reconnection of carrier is completed the following business day when we get hold of fee..