Maysville Utility Commission

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Office Location/Hours/Phone The Metro Water District workplace is located at 6265 N. La Cañada Dr. Which is just south of Orange Grove Road, at the west aspect of La Cañada Drive. Office hours are Monday-Thursday, 7:30 a.M.-5:30 p.M. And Friday, 7:30 a.M. - 12:00 p.M. The important workplace cellphone wide variety is 520-575-8100, and the fax quantity is 520-575-8454. Back to pinnacle After Hours Payment - Drop Box There is a drop field located at the north aspect of the office at 6265 N. La Cañada Drive in your comfort. Payments are collected and published each morning at 7:00 a.M. On commercial enterprise days. Please do no longer placed cash inside the drop container. Back to top Misreads Meters can be misinterpreted due to human or gadget mistakes. If you be aware of a study decrease than the study on your invoice, please touch our workplace so an adjustment can be made. Misreads no longer corrected will eventually correct themselves, but can also result in a higher or lower bill than standard. Back to pinnacle Meter Box Filled with Dirt Meter packing containers regularly fill with dirt, and it could appear fast. Meter readers need to do away with sufficient dirt every month to attain an examine. Meter readers are not capable of estimate reads, because they do no longer carry preceding reads with them inside the discipline. In uncommon instances, when meters are covered by way of a vehicle or other private belongings, an estimate has to be made with the aid of the billing clerk. Please notice: It is the customer's responsibility to keep the region around the meter field easy and unobstructed. Back to pinnacle Landlord Agreements permit the landlord or agent to authorize Metro Water to put provider lower back into the landlord's call while a tenant closes their account. Applicable service charges will be charged to the Landlord for the initial switch of the provider. Thereafter, no extra service charges for water could be charged while the account reverts again to the Landlord (please observe - a service price for sewer will usually be charged). Each account can have its account variety. Owners authorizing a Property Manager to act on his/her behalf ought to offer a duplicate of the Management Agreement with the Landlord Agreement. Cancellation or trade of a Landlord Agreement needs to be asked in writing. Click here for a printable Landlord Agreement. Return the finished form via mail or in individual to: 6265 N. La Canada Drive, Tucson, AZ 85704; by means of fax to: 520-575-8454; or via e-mail: info@metrowater.Com Back to top Starting a New Account To start service, please name our office at 520-575-8100 or go to in character at 6265 N. La Cañada Drive. We require a word of as a minimum one business day to begin your carrier. The District will want to collect a few basic information immediately from the person who may be the "account holder". It may be essential to provide a photo ID. For apartment houses, the proprietor or property supervisor's call and speak to a number will also be required. A new account holder may be given a new account variety. A refundable deposit and set-up costs will practice and should be paid earlier of starting service. Back to pinnacle Deposits Deposit quantities vary due to the size of the meter. Residential clients with a 5/8" meter pay a $50 deposit. Deposits are refundable, earn a hobby, and are required for every new account. Customers might also qualify for a waiver of deposit if they have had an account with Metro Water in the beyond two years and at least 12 consecutive months of suitable charge records (no past due payments). Additional deposits can be charged if service is close-off for non-fee or different reasons. Upon closing the account, deposit and hobby might be carried out. If the stability is a credit score, and a patron has no different lively accounts, a refund takes a look at can to be issued. In cases in which the purchaser has another active account, the balance can be transferred to that other account. Back to pinnacle Account Authorization Account statistics and account records are usually handled as private by the District. The account holder is the handiest person authorized to obtain statistics or make modifications to the account. The account holder might also upload another man or woman to the account, authorizing them to gain facts or make modifications. The account holder won't be eliminated from the account until it's far closer. Payments may be time-honored from unauthorized third parties; but, account information will no longer be shared with 1/3 parties. Any manager or agent asking for an account get right of entry to may be asked to offer documentation of their proper to behave on the account holder's behalf. For belongings managers, a copy of the control settlement is required. Back to top Address/Telephone Changes A change to the mailing cope with or smartphone quantity can be revamped the telephone, by mail, or in man or woman with the aid of any character indexed at the account. There is likewise a place on the back of your fee stub for making a cope with and get in touch with quantity adjustments. However, the back of the stub cannot for use to establish a new provider, which requires the brand new customer to name customer service. Back to top Divorce or Death Divorce: If the account holder desires to be modified because of divorce, a brand new account may be set up for the partner with a purpose to remain inside the h.