Mhog Sewer & Water Authority

A Message About your Drinking Water The Edison Water Company spots a strong emphasis on educating buyers on the quality of our water to drink. The test results in this record contain detailed information about the origin and quality of your liquids. We have prepared this survey using the data from liquid quality testing conducted from January through December 2018. All of our customers are our goal, and we are committed to supplying you with the highest quality drinking water and assistance possible now and in the many years' movement to come. Our Commitment to Quality Once again we happily present our annual mineral water quality report which specifics the results of standard water quality testing completed via January to December 2018. The purpose of this report should be to raise your understanding of water supply and awareness of the need to shield our drinking water sources. Particularly report are details about in which your water comes from, what contains, and how our normal water quality results compare to the united states and state standards. We could commit to delivering the best quality of moving water. To that end, we remain meticulous in meeting the concerns of source water proper protection, water conservation, and society education while continuing to serve the needs coming from all our water users. We wish for you to be informed about your water to drink. For more information about this report, as well as for any questions relating to the drinking water, please contact your Customer Call Center toll-free by 1-855-722-7067. Share This Record: Landlords, businesses, schools, hospital wards, and other groups are encouraged to show this important water level of quality information with water end-users at their location who have are not customers. Additional items of this report are available utilizing contacting customer service at 1-855-722-7067. This report contains important info about your drinking water. If you do not figure out it, please have anyone translate it for you. El Siguiente informe continue información sinceramente importante Sobre su Zumo potable. Tradúzcalo o Habla con Alguien que lo entienda bien..

Q. My bill seems better than normal. Do I even leak? A. We recommend reviewing your ultimate 15 months records of your water bills. If your payments have increased noticeably, it could be due to a leak. Check all taps for drips. Check your lavatories. Check the yard from the metering container to your residence, beneath your own home, flower beds, your outdoor and nearby ditches for status or jogging water. If you can't find a leak, call our customer service office for assistance. Q. If my water is disconnected because of nonpayment, do I need to come into the workplace to have it restored? A. We do accept bills via cellphone by using speak directly to a customer support representative the use of your MasterCard, Discover, Visa, American Express or by way of check to restore services. Please be recommended that there may be a Western Union comfort charge when the usage of these fee strategies. If you do not have a valid credit card or if your checking account has insufficient finances, you will have to come to the customer service workplace or charge area and offer a coins or cash order price to have your water service restored. Q. Where are you located? A. Our local customer support workplaces and/or charge places are as follows: Crowley Service Area – LAWCO Customer Service Office, 407 S. Avenue G, Crowley, LA DeQuincy Service Area – LAWCO Customer Service Office, 401 East 4th Street, DeQuincy, LA Eunice Service Area – LAWCO Customer Service Office, 251 E. Vine Street, Eunice, LA Lecompte Service Area – LAWCO Water Treatment Plant, 1102 Wall Street, Lecompte, LA Mansura Service Area – LAWCO Water Treatment Plant, 2114 Cleco Street, Mansura, LA New Iberia & Loreauville Service Areas – LAWCO Customer Service Office, 448 E. Main Street, New Iberia, LA Q. If I paid to have carrier restored today, what time can I expect my water to be reconnected? A. We attempt to repair the water carrier the same day the price is obtained in our office. Our servicemen reconnect carrier until about eight:00 p.M. On Monday via Friday, except vacations. If there is a huge wide variety of reconnecting orders, it could be after that time. Q. How do I test my bathroom for a leak? A. We propose putting 8 – 10 drops of meals coloring in the tank of the bathroom (not the bowl) and watch for 1 – 2 hours, now not flushing the bathroom in the course of that point. If the food coloring appears within the bowl, you leak the flapper at the lowest of the tank this is allowing water to seep via. Q. Is my meter examine each month? A. YES. A meter reader is despatched to examine your meter each month. The digital analyzing gadgets are designed to check or audit the readings at some stage in the enter mode based on your consumption records to make certain and confirm meter studying accuracy. We even have a meter reading audit software that checks meter readings whilst they are downloaded into the billing machine and compares them to your intake records and identifies any readings with high or low intake for similarly assessments to affirm and verify studying accuracy earlier than bills are mailed. When a physical barrier or circumstance renders the meter inaccessible or unreadable, an invoice can be generated based totally on common ancient usage information until the problem may be resolved.Q. When will my payment publish to my account? Why can't I pay online or through an automated provider?A. Your fee may soak up to forty-eight hours to publish in your account if you use any of our automatic services, Smartbill or charge facilities. If your account is pending a disconnection and you are close to the date of disconnection or the disconnection date has exceeded, you need to contact a customer service representative via cellphone or in man or woman (all through regular commercial enterprise hours). This is to ensure the price is straight away posted in your account to avoid feasible interruption of service. Customers using their non-public bank's invoice pay services should affirm the procedure of the way and while bills are remitted. Payments are not continually remitted electronically and might take several days to be obtained and published to the consumer's account; receiving a confirmation number does not verify an instantaneous fee to the water agency..