Mount Vernon City PWS

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Why does my fuel bill seem to differ so much from one month to every other? In maximum houses, greater natural fuel is used at some stage in wintry weather than in summer season, fall and spring, because of winter heating. In general, heating is the number one motive force for natural fuel utilization. However, natural gasoline payments can range based on different factors as properly, including consumer alternatives (which includes thermostat settings), and adjustments in patron utilization styles (for cooking, water heating, or clothes dryer operation), or a mixture of those.Why does not the meter reader come on the equal day every month?We use a cycle billing machine beneath which some of meters are examine (and some debts billed) every running day. This approach your meter will be study (and, some days later, your account billed) approximately the identical time every month, with the date decided by your place.Why is my bill late now and again?Your bill can be mailed later than normal for several reasons. If your invoice seems out of line with beyond utilization, we may additionally keep it for in addition evaluate and research earlier than it is mailed. The invoice will also be behind schedule if we were unable to gain access to the meter to get the readings. Also, throughout inclement climate, get right of entry to to meters should cause a postpone in billing.If I am quickly unable to pay my CPW bill, what ought to I do? If you anticipate to have trouble in making well timed complete fee, touch CPW to speak about your options for payment arrangements.When is my payment due?The price due date is indicated at the bill. Any bills after that date might be past due, and probably issue to penalties.When will my account be disconnected for nonpayment?Currently, a CPW account is eligible to be disconnected due to nonpayment at the 10th day after the due date. A overdue notice is mailed 2 days after the bill is due noting the remaining date to pay to avoid disconnection.What is the bank draft charge plan and why must I join?This is in which your charge is deducted from your checking account month-to-month. It saves time and stamps and the service is unfastened.Why can't I pick out my due date? The meters are study in one-of-a-kind cycles. These cycles are read the equal time each month and determine whilst you are billed and date due.I assume I smell fuel in my house. What must I do?Call CPW right now at 942-8100 from a cellphone out of doors of the residence, do now not smoke, do now not switch on or off any light switches, do no longer use any electric home equipment..