Rochester Water Department

The City of Rochester Department of General public Works supplies water to customers along a small section of Aged Dover Road and adjacent streets with an independent distribution program. In January 2018, the system was allowed as a Consecutive Drinking water System per Fresh Hampshire Department of Environmental Services rules Env-Dw103. 13 and Env-Dw405. Water is usually purchased Associated with Somersworth and shipped through distribution sewer lines to customers found in Rochester. The City of Rochester is responsible for facilities maintenance, including open fire hydrants and drinking water meters, as well as a particular water quality sample. Attached is the 2017 Water Quality Statement for the water given by the City of Somersworth, containing information on supply water quality, source, and sampling outcomes for the 2017 calendar year..

Emergencies If you're experiencing a water emergency name us at 203-847-7387. We have a 24/7 carrier outside of our everyday business hours.Existing Connections I am making plans to move. How do I arrange to get my water turned on? Just name our administrative offices throughout customer support hours as a minimum one week before you want your water grew to become on. Customer Service Info: 203-847-7387 Monday – Friday 8 AM – 12 noon and 1 PM - four:30 PM except vacations How do I open a new account? Do you require a protection deposit? In most instances, we do now not require a safety deposit. However, to open an account, we do require a credit test. In rare cases, we will ask for a safety deposit. When you call to installation an account, please have the following facts to be had for us: Name Employer Name and Address of Your Bank Social Security Number Driver's License Number Date of Birth Telephone Number I am a renter. How do I get my water grew to become on? In most cases, your water is already on and provided by way of your landlord. In uncommon times when this is not the case — for some unmarried-circle of relatives house leases, as an example — please call our customer service department to set up an account. More records approximately organizing an account are available above this phase. I am moving away. How do I get my water grew to become off? In most instances, the water will no longer be became off however might be converted to an account within the name of the new home proprietor on the day of the sale. If for some motive there could be no new homeowner, please name our customer service department to explain the situation and we can assist you to determine the high-quality solution for you.New Connections I currently have well water but would love to interchange over to the town water supply. How do I try this? Visit our Get Connected web page for greater information or call us at some point of customer service hours to discover more: 203-847-7387 Monday – Friday 8 AM – 12 midday and 1 PM - four:30 PM excluding vacations How do I set up to connect a brand new home to the town water supply? Visit our Get Connected web page for extra records or call us all through customer support hours to discover more: 203-847-7387 Monday – Friday 8 AM – 12 noon and 1 PM - 4:30 PM aside from holidaysI am renovating my domestic. I am demolishing my home. I am repairing or changing the water carrier to my residence. Is there anything I need to arrange with the water branch earlier than I do that? Visit our Get Connected page for more facts or name us all through customer support hours to find out extra: 203-847-7387 Monday – Friday 8 AM – 12 noon and 1 PM - four:30 PM except holidays We do no longer get involved in inner plumbing adjustments, until to a business constructing that requires cross connection safety.Payment Questions Can I pay on-line? Yes! Just click on the "Pay My Bill" button inside the higher proper of our internet site. Do you take delivery of credit score card payments? Yes, we accept credit score card bills and checks through the cellphone or on-line. Customers also can sign up in auto pay and paperless billing through clicking at the "Pay My Bill" button within the upper right of our website. What if my charge is late? What is The District's coverage for past due bills? The First District Water Department does now not terminate customers via bloodless calls and usually sends multiple letters to clients before any termination of service for failure to pay. These letters provide clients with a phone wide variety to touch the Customer Service branch. Customers ought to not make payments via telephone except the patron has initiated the decision to The District’s Customer Service Department. That phone range is 203-847-7387. Payment can also be made by mail and in-man or woman at The First District’s administrative workplace at 12 New Canaan Avenue, Norwalk, CT 06851) Online bill payments can also be made through a brand new carrier that is anticipated to release inside the Fall of 2013. Just go to FirstDistrictWater.Org and click on the “Pay My Bill” hyperlink in the top proper nook of the internet site; customers may be redirected to a charging portal at Webster Bank. I am having a problem paying my invoice because of financial problems. What can I do? Please don’t wait to name us. As soon as you understand you can have a financial problem, name us so we can assist exercise session a payment plan or help get you in contact with companies that allow you to..