Slidell Water Supply

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What are our Payment Options? There are numerous alternatives to be had for making payments. We provide loose online payments on our website. From the Home Page, select “Pay My Bill” and you'll be redirected to Aqua’s online price web site to provide you with instructions on a way to pay the usage of credit score card, E-take a look at or automated payment. To sign on for Automatic Payments, pick out the choice that reads “start paying my payments automatically at the due date” whilst you are making your next online price. Please note that bills need to be made incomplete if you want to select this feature. All destiny bills could be routinely charged for your credit score/check card or withdrawn out of your checking account at the tenth of each month. There is no charge to enroll in Automatic Payments. If you presently have Bank Draft and sign on for Automatic Payments, please do not forget to touch Aqua to stop this payment process. Aqua’s automated telephone charge system is available 24/7 to your convenience and you can pay with MasterCard/Visa or E-test. Call Aqua at 512-303-3943 and pick out alternative five. Our interactive voice system, to be had in English or Spanish, will manual you through the fee manner. Automatic bank draft calls for an entire Bank Authorization form (available on our website underneath the “Forms” hyperlink). Return the completed form to Aqua’s workplace, alongside a voided check from your checking account. Payments via check or money order can be mailed to P.O. Drawer P, Bastrop, TX, 78602. Cash, take a look at, credit card, and money order payments may also be made on the business workplace placed at 415 Old Austin Highway in Bastrop. Two drop bins are positioned on the east facet of the constructing for making payments after hours. How do I obtain a paperless bill? You can sign up in paperless billing with the aid of logging in to your profile “Here”, and selecting the e-bill alternative and following the prompts for verifying your email cope with. Once the email address is tested, pick the e-invoice option underneath the billing tab. By choosing sure, you'll be enrolled in Aqua’s e-billing. Once you sign on for e-billing you will no longer get hold of an invoice in the mail. What are Aqua's hours of operation? Our lobby hours are Monday –Friday from 8:30 am – four:30 pm and our drive-thru hours are Monday – Friday from eight:00 am – 4:30 pm. What to do if I am moving and want to disconnect carrier Disconnect Requests have to be in writing and could best be frequent with the aid of the landowner. These requests can be faxed to our office at (512) 303-4881 or mailed to P.O. Drawer P, Bastrop, TX, 78602. You may additionally want to do not forget shifting your Aqua Membership to the new owners if you are moving outside of our provider location. You will find our Transfer of Membership shape on our Forms page. What to do if I even leak and would like to talk about charge preparations Speak to our customer service representatives for assistance. Be prepared to offer the date your leak turned into repaired and a cutting-edge meter studying. How to exchange my billing deal with Address Change requests should be in writing. These requests may be faxed to our workplace at (512) 303-4881 or mailed to P.O. Drawer P, Bastrop, TX, 78602. How to get to the Aqua workplace Our workplace is positioned at 415 Old Austin Highway in Bastrop (the road which runs at the back of HEB and Tractor Supply).