Springfield Water Works

Question: When is my bill due? Solution: Bills are because of the 15th from the month. Penalties are posted the next day, and late notices will be sent out about the 20th. Question: So what do I have to do to obtain water put in my name? Answer: You have to pay the appropriate first deposit and complete an Application intended for Service form. The deposit must be paid out first before a bill is usually put into your name. Query: How do I transfer or perhaps disconnect my support? Answer: You must total the bottom section of the application form for Service type entitled "Disconnection Request" and include a forwarding address. For moving to a new home, a new Application intended for Service form should be completed for that treat but existing build-up will be transferred. Query: What payment plan choices do you currently provide? Answer: We acknowledge debit and bank cards. We also have a computerized Bank Draft Repayment schedule in which the customer completes a form, and the expenses will be automatically subtracted from their checking unsecured debts on the 10th from the month. Question: What do you think are the most effective office hours? Reply: We are open Mon - Friday, at eight: 00 am to 4: 30 evening. We have a night first deposit box located in the drive-through windows and a drop box at Town Hall (127 Western Main Street) intended for after-hours payments. Query: My last drinking water bill was large and I donÕt understand why. Answer: All of us suggest all clients periodically check almost all toilets for leakages as this is the number one reason for higher bills. We now have leak detection tablets available in the office to assist customers to detect leakages..

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