Mt Washington Water Company

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Q: Will my water prices change under Connecticut Water ownership?There can be no change to the bottom charges for clients of Avon Water Company with the change in ownership. Avon Water will hold to apply the Water Infrastructure and Conservation Adjustment (WICA) for the substitute of growing old infrastructure. The expenses for these initiatives are recovered utilizing including a modest surcharge to water payments between trendy price increases. Since 2007 whilst WICA became to be had, Avon Water has invested $five.Five million to replace five.1 miles of water essential with a mean age of 70 years. This funding improves the reliability of the provider, complements water first-rate, and may increase the waft of water to fire hydrants for public protection. Q: How can I pay my invoice?There are numerous options for paying your bill inclusive of Pay over the cellphone all through everyday enterprise hours using a credit card, debit card or your checking account. Mail your charge together with your charge stub noting your account range at the take a look at; Online at https://ctwaterbillpay.Osgview.Com - pay your Bill on-line with a debit or credit card (MasterCard or Visa) or bank account. You can also sign up in E-Billing, set-up automatic bills of your water invoice and look at account statistics. Pay your invoice in individual on the Avon Water Company workplace at 14 West Main Street in Avon. (As of September 1, 2018, we cannot take payments inside the office.) Convenient Retail Locations: Pay your invoice at many handy retail locations. A service fee applies. Find a convenient retail area near you.Q: Are there different patron communication gear to be had with Connecticut Water possession?Yes, we can have to get entry to to the CodeRED® communications device that lets in us to name and e mail clients in the occasion of a carrier interruption, water fine difficulty, or other are counted in which well-timed notification is beneficial. To ensure you get hold of important CodeRED messages from Avon Water Company, please confirm we have your correct touch statistics by calling (860) 678-0001) A website is likewise being set up for Avon Water. The internet site address is www.Avonwater.Com. Besides, we have created a Facebook web page to talk with clients at www.Facebook.Com/avonwtr. Q: Who will I call for service or account questions?You will maintain to name the neighborhood Avon Water office at 860-678-0001) This will also continue to be the smartphone wide variety for 24-hour emergency provider. Q: How do I open an account?A: To switch on the water carrier, please touch customer support at 860-678-0001) Please have the following data available:Service deals with Name(s) to appear at the account Telephone quantity(s) The date you want service to begin. (No weekends or vacations) Bills for maximum residential clients are issued every quarter. Your first bill can be generated the next time we're in your community reading water meters. Q: How do I close my account?A: Too near an account, please touch customer service at 860-678-0001) Please offer the subsequent facts: Your account number or carrier cope with The date carrier have to be taken from your name (The water can be close off as early as 8 a.M. On the day you ask to discontinue carrier except any other celebration asks to start service at the same day) Your mailing deal with for the final bill A modern-day daylight phone variety Our Field Service consultant can be at the service cope with at the date requested, between the hours of eight a.M. And 4:30 p.M. If a new purchaser has called to request service at this cope with, the provider man or woman will leave the water on and could take a meter studying for billing functions. Otherwise, the provider will become off for a rate of $forty. A final bill can be mailed after your very last meter analyzing, or can be to be had at the time your account is closed. Q: How often do you invoice?A: Residential clients are billed every 3 months, whilst a number of our larger commercial enterprise and industrial customers are billed month-to-month. Q: Why is my water bill higher than I predicted?A: Quite regularly better payments are the result of elevated water usage. Adding water using home equipment, i.E. A washing machine or dishwasher, watering a new garden, filling a swimming pool or the use of an irrigation device can increase your water usage drastically. If you have not had any water utilization changes of this nature, then you definately should check your own home for leaks.It is also feasible that the invoice covers additional days of use if your meter analyzing turned into now not precisely ninety days after your final reading. Also in case your beyond bill(s) may have been expected (see What is an ‘expected’ bill? Beneath) and that your cutting-edge invoice is based totally on a real reading a good way to consist of water usage above the amount envisioned. If you've got questions about your bill or water usage, please name our Customer Service department at 860-678-0001) Q: Can you deliver me a few hints to shop on my water invoice?A: Avon Water has a Web web page devoted to indoor and outdoor water conservation. There you may locate suggestions and the Alliance for Water Efficiency's Water Calculator a good way to help you spot how you could save water in and outdoor your private home..