Walker County Water Authority

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How do I practice for water and sewer service? A. Contact our Collections Department at 704-878-3564 or go to them at 301 South Center Street. Go to the Finance page on this website and appearance beneath Utility & Revenue Collections to find out what information you want to use.2. How do I request that my provider be disconnected? A. Contact Collections Department at 704-878-3564.3. What can I do with my grease and oil? A. Pour grease and oil in a non-recyclable container and cast off within the trash. Wipe grease residue from pots and pans with a paper towel and throw it away. Put food scraps into a can or the trash. Never pour grease and oil down drains or rubbish disposals and in no way use hot water to rinse grease from cookware, utensils, or dishes. Use paper towels.4. Who do I touch if I have a hassle with my invoice? A. Contact Collections Department at 704-878-3564.5. Where do I report water leaks? A. Contact the Water/Sewer Maintenance Department at 704-878-3417.6. My plumber says my hassle is at the meter. Who do I name? A. Call the Water/Sewer Maintenance Department at 704-878-3417.7. My bill appears better than regular this month. What is probably the purpose of this? A. You might also touch Collections at 704-878-3564 to test on your bill or it can be which you are using greater water especially if more human beings are residing in your household, or leaking faucets, a silent lavatory leak, or there could have been a price exchange.Eight. Who do I touch if I have a hassle with water satisfactory? A. Contact the Water Treatment Plant Supervisor at 704-878-3441) 9. Where do I visit to pay my invoice? A. Go to the City offices placed at 301 South Center Street at Collections.10. Are excursions available to the general public? A. Yes. Tours are authorized on a case through case basis. For Water Plant excursions name 704-878-3441) For tours on the Third Creek WWTP name 704-872-9621 and tours on the Fourth Creek WWTP name 704-878-3438.Eleven. Who do I contact about getting Sta-Lime and in which do I visit to get it? A. Call the Fourth Creek WWTP at 704-878-3438. Sta-Lime is at the Fourth Creek facility placed at 693 Bell Farm Road, Statesville. Please call in advance for availability between the hours of eight:00-3:00 Monday through Friday.12. Where do I file sewer leakage/blockage? A. Call the Water/Sewer Maintenance Department at 704-878-3417.13. Who do I name if I do not have any water? A. The Water/Sewer Maintenance Department at 704-878-3417.14. Someone came to my door wanting to return inside and check my water but did not have any ID. Who do I call to affirm this? A. Call the Police. All City employees have City ID issued to them and will have their ID on them. If someone comes for your door and claims they're from the City, ask to see their ID earlier than you admit them or everyone in your home.15. Why am I being billed for water/sewage once I had no usage? A. There is a minimal fee for water/sewage whether it has been used or now not. This rate reflects the price of operation and upkeep of the facilities and equipment. For more records Contact Collections Department at 704-878-3564.16. Why does sewer service cost extra than a water carrier? A. Water is much less steeply-priced as it calls for less treatment. Sewer requires the wastewater to be processed and the sludge (grit & solids) to be eliminated and disposed of in an environmentally pleasant way..