
Defining High Efficiency (HE)
- Industry-leading High-Efficiency (HE) design
- Proven operating savings
- Next-generation upflow technology
- Continuous 24/7 soft water production
- Up to 270,000 grain capacity
We ship from multiple locations for fast arrivals and smooth installs. 30+ years helping Americans get the soft, clean water they need — and financing/leasing is available.
Looking For Something? Backed By Real Certification.
- HE Excel Series Water Softener
- HE Upflow+ Series Water Softener
- Specs, What's Included & Warranty
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NSF certified · IAPMO certified · ISO 9001 certified · WQA tested
Get The Sizing Right The First Time
Why Progressive Flow Design Actually Matters
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Optimum Softening Efficiency
Use 40-50% less salt and regeneration water compared to old designs. During high flow demand, tanks come online to add capacity; during low flow demand, tanks go offline to ensure optimal efficiency and water quality.
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Lower Capital Cost & Increased Flexibility
Easily expandable and scalable. Additional tanks can be added as needed, resulting in lower initial investment compared to larger single or duplex systems.
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Consistent High-Quality Soft Water
Engineered to prevent "channeling," which older designs allow — letting hard water leak through the resin bed during low flow periods. SoftPro brings tanks on and off-line so flow rate through them stays at optimal efficiency.
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Simple Installation & Maintenance
Technicians familiar with common residential products can easily install and service SoftPro systems.
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High-Quality Water Insurance
Other products can't detect low flow rates — or any flow at all — during a power outage. SoftPro detects flow rates under 1 GPM and total flow during outages for up to 9 hours, so all treated water stays accounted for.
Proven Across Real Commercial Settings
Nursing homes · Interstate facilities · Meat processing plants · Food facilities · Assisted living communities
Which System Does Your Company Need?
Need engineering help? Meet WISDOM.
30+ types of business application calculations — car washes, restaurants, schools, gyms, laundromats, and more.
- Instant, easy calculation analysis — full report, free
- Proprietary AI algorithms built for 30+ business types
- Instant sizing and commercial product recommendations
- Our Commercial Pro team manually checks and reviews every order for you
- Covers commercial, boiler, and cooling tower applications
Responds To Real Demand, Not Peak Guesswork
Progressive Flow Design uses a series of smaller tanks to respond to a building's current water demands, rather than one big tank sized for peak flow rate alone.
High flow demands: tanks come online to add flow rate capacity. Low flow demands: tanks go offline, ensuring optimal efficiency and water quality.
Available In Single, Duplex, Triplex, And Quadraplex
8 Key Features:
- HE Excel Series Controller — Fully programmable, remote-mounted control box
- Parallel Flow — All tanks online and interlocked so only one regenerates at a time
- Alternating Flow — At least one tank always offline for regeneration or standby
- Demand Flow — Tanks come on or offline according to flow rate demand for optimum efficiency
- System Interlock — Accepts a signal from other equipment to lock out and prevent regeneration
- Advanced Diagnostic Information — Real-time system info for easy troubleshooting
- Auxiliary Outputs — Up to two programmable outputs/relays can be added
- Battery Backup — Continues metering and monitoring water usage for up to 9 hours during a power loss
Quick Specs:
Control valve — plastic PPO (Noryl). Resin tanks — corrosion-resistant fiberglass-reinforced polyethylene, NSF 44 certified. Brine tank — high-density polyethylene (includes salt plate, brine well, cap, air check, safety float). Resin — high-capacity IAPMO certified 8% resin. Internal distributors. Operating pressure: 20-100 PSI. Operating temperature: 39-100°F. Electrical: input 120V 60Hz, output 24VAC.
High Efficiency, Ultra-Low Hardness Leakage
7 Key Features:
- Upflow Technology — High efficiency with ultra-low hardness leakage
- Master Controller — Fully programmable electronic controller with adjustable cycles
- Alternating Flow — At least one tank always offline for regeneration or standby
- Back Wash Override — Reduces regeneration water usage by skipping preset backwash cycles
- Soft Water Refill — Adds treated water to the brine tank to keep brine clean and reduce maintenance
- Advanced Diagnostic Information — Real-time system info for easy troubleshooting
- Options — Stainless steel piping manifold and/or auxiliary output closed during full regeneration
Quick Specs:
Control valve — plastic PPO (Noryl). Resin tanks — corrosion-resistant fiberglass-reinforced polyethylene, NSF 44 certified. Brine tank — high-density polyethylene. Resin — high-capacity IAPMO certified 8% resin. Internal distributors, optional stainless steel piping manifold. Operating pressure: 20-100 PSI. Operating temperature: 39-100°F. Electrical: input 120V 60Hz, output 24VAC 650mA.
How Does SoftPro Commercial Stack Up?
Water treatment systems are essential to businesses — let us help you make the right investment. Check the updated 2021 Commercial Water Softener Comparison Report to see exactly how SoftPro stacks up.
The latest SoftPro Commercial designs have made real strides in high-efficiency features. Compared to non-efficient designs, SoftPro Commercial systems pay for themselves over and over — less operating expense, less upkeep.
Quality Water Treatment employs dedicated professional engineers with decades of commercial water treatment experience — a reputation built on designing efficient, high-quality commercial softener systems, engineered and thoroughly tested for years of reliable, trouble-free performance with minimal maintenance.
How To Order
1. Use WISDOM for an instant, free sizing analysis
2. Review your WISDOM report and check your recommendations
3. Place your order, or discuss it with our team
4. QWT double-checks your order to confirm it works for you
Built For Continuous Commercial Demand, Not A Single-Tank Home Setup
A residential softener wasn't built to handle the continuous, variable water demand a business generates — this Pro Series exists specifically to close that gap, with a genuinely different design philosophy from a home unit: multiple interlocked tanks, real-time demand response, and battery-backed metering that keeps working through a power outage.
What we like: Real efficiency numbers backed by a case study — 38% water savings, 50% salt savings, 47% operating savings, not vague marketing claims · Genuine scalability — add tanks as demand grows instead of ripping out an undersized single unit · Two distinct series (HE Excel and HE Upflow+) targeting different efficiency and hardness-leakage priorities, not a one-size-fits-all unit · NSF, IAPMO, ISO 9001, and WQA certification across the board.
What to know going in: Sizing a commercial system correctly matters more than with a residential unit — get it wrong and you either run short during peak demand or pay for capacity you don't use. That's exactly why the WISDOM sizing tool and QWT's manual double-check process exist.
Best for: Nursing homes, hotels, restaurants, laundromats, car washes, meat processing and food facilities, and any operation running continuous or high-volume water demand where hard water is quietly costing money in scale, salt, energy, and equipment wear.
Bottom line: If you're comparing this to a home water softener, you're comparing the wrong things — this is engineered for a fundamentally different demand curve, and the multi-tank Progressive Flow Design is the reason it holds up where a single big tank wouldn't.
Easy Equipment Financing & Leasing
A Unisource Capital® preferred partner. Quick responses, typically within one day. One simple application, no financial statements required. Works for startups and financially challenged or A-D credit. Tax deductible.
What's Actually In Each Package
HE Excel Series:
SoftPro Commercial HE Excel Series control valve (top mount), HE Excel controller and slave controller as applicable, resin tank(s), high-capacity IAPMO certified 10% resin, brine tank assembly.
HE Upflow+ Series:
SoftPro Commercial HE Upflow+ Series master & slave control valves (top mount), resin tanks, high-capacity IAPMO certified 10% resin, brine tank assembly.
The Nitty Gritty
Full spec sheets and configuration drawings available for every setup: HE Excel Series (single, duplex, triplex, quadraplex) and HE Upflow+ Series.
What Else You Should Know
What water softener size do I need?
Our Water Intelligence Engine analyzes and calculates the proper size for your needs — a few questions gets you a free water analysis report.
What's my water hardness level?
Three ways to find out: (1) On city water, check your municipal annual water quality report or contact them directly. (2) Test it yourself with a home kit or strip, or send a sample to a lab. (3) Let our Water Intelligence Engine estimate it for you in your Water Analysis Report.
Delivered Fast, Paid Your Way
You don't need to pay it all at once: Zip gets you 4 interest-free payments, or spread it out further with Affirm.
Note: this corrects a mismatched brand reference on the source page's Fast Shipping section — a stray SoftPro Elite residential quote unrelated to this commercial product. Removed rather than carried forward.
Real Experts. Real Value.
Our mission is to help people enjoy better water by providing quality water solutions for their families and businesses. We've delivered best-in-class water treatment solutions and customer service across North America since 1990.
Every business's water treatment needs are different. Our Water Intelligence Engine™ takes the guesswork out — properly sizing your solution, recommending the right treatment path, and comparing all major brands side by side.
WHY BUY FROM US
Real Experts. Real Value.
💧 EASY OPERATION, HONEST TERMS
HE Excel Series Maintenance:
Salt (or potassium) added as needed based on usage. Mineral and brine tanks generally last a lifetime unless damaged by weather, acts of God, improper installation, or excessive water pressure above 80 PSI. 10% crosslink resin lasts up to 20 years under average operation; water quality affects longevity. Salt tip: only add 1-3 bags at a time when the tank is nearly empty, to reduce bridging and mushing. Use pellet or coarse crystal salt/potassium chloride.
HE Upflow+ Series Maintenance:
No maintenance required. Media filter lasts 7-14 years under typical use; water quality affects longevity.
Warranty:
Fiberglass tanks (14"-63" diameter or larger) — 5 years. Control valves & electronics — 5 years. Diaphragm valves, meters & electric ball valves — 1 year. Brine tanks and internal assemblies — 1 year. Media — limited to original manufacturer warranty. Vinylester/hot water application (max temp 150°F) — 1 year. Steel tanks (epoxy lined) — 1 year. All other components — 1 year, limited to original manufacturer warranty.
💧 AUTHORIZED. LEGIT. NO KNOCKOFFS.
Genuine SoftPro parts. No gray-market nonsense — just the real thing, every time
💧 UNMATCHED EXPERTISE, DECADES OF EXPERIENCE
At Quality Water Treatment, we treat our customers like family, and we know the products inside and out. Don't waste your time wandering around your local big box store trying to find someone to help you.
After over 30 years in business, we know water treatment like no one else. Our trained water treatment consultants answer every question, compare all major brands, and never push a sale. Connect via live chat, text, phone, or email.
💧 REAL EXPERTS THAT YOU CAN COUNT ON
Steer clear of the guessing game. You're investing real money in a solution for your business. Unlike the big box stores, our team recommends the best solution actually available in the entire marketplace. Our water treatment consultants help you before AND after your purchase.
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5.0 / 5
I just wanted to say thank you for your excellent products and service over the past 12 years.
Daniel R.Verified CustomerTexas
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5.0 / 5
After we installed the Softpro Elite I noticed a significant difference in the house water quality.
Julie M.Verified CustomerFlorida
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5.0 / 5
I decided to go with the Softpro water softener over Fleck. Very impressed and satisfied with their products and customer service!
Roy P.Verified CustomerCalifornia