City of Eden

When You Turn on Your Tap, Consider the Source The water that we offer to our customers comes from the Dan River. It is our sole source of water. The Dan River originates in Virginia and flows through Eden and directly to Kerr Reservoir on the Roanoke River. Our water treatment plant, the Robert A. Harris Water Filtration Plant, is placed on the banks of the Dan River in Eden. Demand for true, easy water is excessive and our filtration plant produces roughly five million gallons of easy ingesting water every day. Our water supply is part of the Upper Dan River Watershed that covers an area of roughly 2,1/2 rectangular miles around Eden. Most of our watershed is included with the aid of forested lands (ninety-eight %) or is used for growing crops. Source Water Assessment Program (SWAP) Results The whole SWAP Assessment document for The City of Eden can be considered on the Web at: http://www.Ncwater.Org/documents/change/SWAP_Reports/0279010_7_13_2015_17_22.Pdf Note that because SWAP consequences and reports are periodically updated with the aid of the PWS Section, the results to be had on this web web page may fluctuate from the effects that have been available on the time this CCR become prepared. If you are not able to get entry to your SWAP report on the web, you may mail a written request for a printed reproduction to Source Water Assessment Program – Report Request, 1634 Mail Service Center, Raleigh, NC 27699-1634, or electronic mail requests to switch@ncdenr.Gov. Please imply your device name (City of Eden), number (02-seventy nine-010), and provide your name, mailing deal with and contact variety. If you have any questions about the SWAP file please contact the Source Water Assessment workforce via telephone at 919-707-9098. It is critical to remember the fact that a susceptibility rating of “higher” does no longer suggest poor water satisfactory, handiest the device’s capability to grow to be infected with the aid of PCSs inside the assessment place. The North Carolina Department of Environment and Natural Resources (DENR), Public Water Supply (PWS) Section, Source Water Assessment Program (SWAP) performed assessments for all-consuming water sources throughout North Carolina. The purpose of the tests become to decide the susceptibility of each consuming water source (well or floor water intake) to Potential Contaminant Sources (PCSs). The results of the evaluation are available in SWAP Assessment Reports that consist of maps, background information and a relative susceptibility rating of Higher, Moderate or Lower. The relative susceptibility score of every source for The City of Eden was determined by way of combining the contaminant score (quantity and area of PCSs inside the assessment place) and the inherent vulnerability rating (i.E., traits or present conditions of the well or watershed and its delineated evaluation vicinity).

Frequently Asked QuestionsWhy is the water from my “HOT” faucet always discolored with a “Brown” tint? Probably, your warm water heater has now not been flushed in the very long term. When the hot water sits at the bottom of your warm water tank for long durations it'll eventually pick out up rust, minerals, and sediment from the tank and need to be flushed periodically. Please talk to your proprietor’s guide. DO NOT ATTEMPT TO FLUSH YOUR HEATER IF YOU HAVE NOT BEEN INSTRUCTED TO DO SO PROPERLY WITHOUT CAUSING INJURY TO YOURSELF OR OTHERS.What is that “Pink” stuff around my showerhead and bowl? The pink residue is less probably trouble related to water quality than with certainly occurring airborne bacteria and is likewise suffering from the house owners' cleansing conduct.Why would my carrier be turned off? Your provider can be turned off for some of the motives; delinquency of your bill, while getting entry to is denied to your meter, uncontrollable leakage, meter or valve box tampering and also on the written request of the property owner.How can my provider be turned lower back on? If your carrier became turned off due to delinquency, the stability has to be paid plus a $35.00 carrier rate.What are my payment options? The Authority accepts payment inside the form of coins, test or cash order made payable to PHMUA In Person: You will pay your invoice in person at the Administrative Office at some point of ordinary business hours. By Mail: You can mail your price to PHMUA, 907 Turnerville Road, Pine Hill, NJ 08021-6524. On-Line: You can visit our internet site: www.Phmua.Org and make an online fee. There is a convenience rate assessed by using the employer processing the on-line bills. Use the Online Payment Button at the leftIs there fluoride in our water? Yes, less than 0.5 components in step with million. We do not position fluoride within the water. The fluoride this is in the water is there.Why is my water cloudy? The trouble is usually air bubbles trapped in the Water Distribution System. Fill a pitcher with bloodless water and allow it to take a seat on the counter for a couple of minutes. You will see the air rise to the top and disburse, leaving the water clear. Let your water run for approximately 15 mins, this should clean the air from the water lines.If you still have a problem, please call our office - 856-783-0739Why does our water every so often have a yellowish/orange color? Discolored water is brought on often by a heavy call for at the Distribution System. The machine’s go with the flow will increase in exceptional guidelines and this creates the discoloration inside the water. Let your cold water run for 15 minutes.If you continue to have a problem, please call our workplace - 856-783-0739.What do I do if there is a sewer backup at my home? Check to see if there are other areas in your own home which can be backed up. Do no longer use any water until the blockage is cleared. If everything is backed up, check your scale back vent. If the water is high within the vent, call our office – 856-783-0739 for the duration of everyday enterprise hours, after hours call our emergency variety -866-407-7336. Kingdom your call, cope with, cellphone number and the sort of emergency. An on-call character from the Pine Hill Borough Municipal Utilities Authority will contact you concerning the emergency. If the diminish vent is dry, your block is among the minimize vent and your private home; you'll contact a plumber..