City of Rocky Mount

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How do I shut off the water to my residence? A: Most flips off valves are positioned within the home's mechanical room, close to the new water heater and after the water meter. To near the valve, either a wheel or lever, flip it to the right, clockwise. Why does my water have an odor/terrible taste to it? A: Try and decide if the trouble is associated with just one tap or if it's miles gift in any respect faucets. Run the water for several minutes and take a look at to see if this has helped with the trouble. If the hassle persists, contact the District to agenda an appointment with the Water Department. Why does my water appear cloudy/milky? A: This is a result of air in the waterline. Air may be brought when there is a hassle with interior piping, or if water gadget maintenance/creation occurs in your area. Allowing the water to run will commonly clean the water's look. If the hassle persists, touch the District. What is my water pressure? A: Typical water stress inside the District is between forty and 60 kilos. Pressure regulators can affect your water stress and sometimes fail, resulting in low strain. Contact the District about any issues you have got approximately water pressure. Why do I have low pressure in one faucet? A: You may additionally have a clogged aerator in the tap. Unscrew the aerator at the give up of the tap and clean any particles that could have accumulated over the years. Why there isn't always enough water stress to operate my sprinkler gadget? A: If that is a present machine and not using previous troubles, contact the District and time table for an appointment with the Water Department. If that is a brand new system, take a look at to see when you have a strain regulator and that it is adjusted for the stress had to operate the gadget. You might also need to modify the variety of zones running at a time. What setting ought to I use on my water softener? A: Generally, a placing of 16 to 17 is suggested. Cross Connection FAQs Please study the PDF below for FAQs for Cross Connection:.