Cleveland County Water

We are pleased to offer you this year's Annual Drinking Water Quality Report. This document is an image of ultimate yr’s water excellent. Included are details about your supply(s) of water, what it contains, and how it compares to standards set through regulatory agencies. Our steady goal is to provide you with a secure and dependable supply of ingesting water. We need you to understand the efforts we make to continually improve the water treatment method and guard our water assets. We are committed to making sure the high-quality of your water and to providing you with this information because knowledgeable clients are our first-rate allies. If you've got any questions on this document or regarding your water, please touch Garrett Gilbert at (704) 538-9033. We need our valued clients to be knowledgeable about their water software. If you want to learn extra, please attend any of our often scheduled conferences. They are held at 439 Lawndale Casar Road on the second one Tuesday of each month at 7:00 PM. Our device monitored for Cryptosporidium and discovered ranges of 0 oocysts/ liter. Cryptosporidium is a microbial pathogen located in surface water during the U.S. Although filtration removes Cryptosporidium, the maximum usually-used filtration methods cannot assure a hundred percent elimination. Our tracking suggests the presence of those organisms in our supply water and/or finished water. Current test methods do no longer allow us to determine if the organisms are dead or if they're capable of inflicting disorder. Ingestion of Cryptosporidium can also motive cryptosporidiosis, belly contamination. Symptoms of contamination consist of nausea, diarrhea, and belly cramps. Most healthy people can triumph over the sickness within a few weeks. However, immuno-compromised human beings, infants and small children, and the elderly are at more threat of developing a life-threatening illnesses. We inspire immunocompromised people to seek advice from their health practitioners concerning suitable precautions to take to keep away from infection. Cryptosporidium should be ingested to reason disease, and it may unfold through approach other than ingesting water. Letter from the Superintendent-ORC of the Water Treatment Plant Garrett Gilbert The Cleveland County Water Treatment Plant body of workers takes pride and is committed to generating the safest, most aesthetically desirable water possible. The plant operates 24 hours a day, 7 days per week and is never left unattended. We take the customers critiques very seriously in case you must ever have any troubles don’t hesitate to name me or email me at garrett@clevelandcountywater.Com. The Cleveland County Water Treatment plant is staffed through very capable operators with many years of provider. Each operator has acquired a license from the State of North Carolina and gets at least 6 continuing training hours a yr. Their years of the carrier to the county are listed underneath and as you'll see they may be very committed to the county..

How is my meter examine, and when? Meters are examined the 3rd week of the month. A reading is transmitted by a radio tool from the meter to a computer inside the meter reader’s truck so that you will commonly no longer see him out physically studying the meter. These readings are imported into the billing software program to calculate your bill.When should I get hold of my invoice and when is it due? Bills are mailed out on the closing business day of the month. They are due employing 5:00 p.M. On the 16th of every month. In the event this falls on a weekend or holiday, they're due the subsequent business day. There is a drop container outdoor the door for bills between four:30 p.M. And five:00 p.M. We acquire all contents of the field at five:00 p.M. The following enterprise day, all payments made after 5:00 p.M. (online payments are time-stamped) get hold of a 10% past due price on the modern billing amount and a disconnect notice is mailed with a final due date 10 days from the mailing date. Failure to receive your invoice or disconnect observe does now not void any fees or prices. You can also name the workplace or take a look at below “Bill Payment” here on the web web page as soon as fees are billed the last week of the month to discover your bill amount. Accounts with top-notch balances after the very last due date are subject to meters being locked for non-price. A subsequent declaration with a one-of-a-kind due date does now not increase the date due for preceding balances. Any assertion with a previous balance is routinely difficulty in being locked for non-fee. If your meter is locked, the account stability and a $50 fee should be paid earlier than service is restored.What is the source of my water? We buy our water from the city of Mount Pleasant. They pump their water from Lake Bob Sandlin.Why has my meter been locked if it isn't always but the date proven on my bill because of the due date? If you've got a stability in your account from a preceding invoice, the due date in your new invoice does NOT amplify the due date for previous balances. On those amounts, you had an original invoice with a due date, and you received a late notice with a very last due date. If that charge is not received, your meter could be locked for non-charge even if your new bill shows a future due date.I made my payment on-line through my bank. Why haven’t you obtained it? We aren't set up for digital bank transfers. When you pay on-line via your financial institution, they will print a take a look at and mail it to us. Many of the banks use a carrier to try this for them, so it could absorb to ten days for the check to be acquired in our office. It will show in your financial institution account that the budget had been removed out of your account the day they system the take a look at, but it nonetheless has to be mailed to us.Can I use my meter to deliver water to a guest residence or RV? State regulation regulates one meter in step with household. Per our service agreement, a meter is to offer water to the best one house or business. You cannot amplify that service to another structure equipped with a kitchen, which could be considered as a residence. This might consist of a guest house, RV or camper..