USMC Lejeune - Hadnot Point

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Q. What services do you provide? Lebanon Utilities is a municipally owned software. We provide electric, water, wastewater and telecommunications carrier and renovation. Q. Where are you placed? Our Customer Service Office is placed on the primary ground of the Municipal Building. The deal with is One Municipal Plaza, 401 S. Meridian Street, Lebanon IN, 46052. Q. When are you open? The office is open from 7:30 a.M. – four:30 p.M, Monday, Tuesday, Thursday, and Friday; Wednesday 9:30 a.M. – four:30 p.M. You can also attain us with the aid of smartphone at 765-482-5100 between 7:30 a.M. – four:30 p.M., Monday, Tuesday, Thursday, and Friday; Wednesday nine:30 a.M. – 4:30 p.M. Q. Who do I call with questions about recycling or trash? The Lebanon Street Department handles all questions regarding trash removal within the town. They are positioned at 1301 Lafayette Avenue and can be reached by calling 765-482-8870. Lebanon Utilities handles the billing of recycling and trash — you can join up with us! Download this form to get commenced! Q.What techniques of price do you take delivery of? There are several alternatives you may use while paying your application invoice. They encompass: Cash (in office) Money orders Checks Cashier assessments Visa MasterCard Major financial institution debit cards with the Visa or MasterCard symbol. Direct Pay – Set up your account so your payments might be paid routinely out of your checking account. Call 765-482-5100 for an enrollment form to get started today with Direct Pay. Q. Who do I name to discover application traces earlier than I dig? Lebanon Utilities is a member of the Indiana Underground Plant Protection Service. Just call 811 at least “2 Full Working Days” but no longer extra than 20 calendar days before the start of your excavation and they will notify Lebanon Utilities. Q. Where do I find building requirements as they relate to utilities? Click right here to look at our Standards Guide. Q. What records do I need to turn service on? For residential Service: Service Address Turn on date Name of accountable celebration Mailing address Daytime telephone quantity Driver’s license variety Date of delivery Social Security range Employer name Address and contact range of corporation Length of employment Marital repute: If married, spouse’s name plus all the above data. The same statistics are needed for all roommates Q. What information do I want to show carrier off? Your name, service address, off date, forwarding address, and speak to the range. Q. How many days in advance do I want to call to have carrier became on/off? We recommend calling 2 days earlier to deal with your favored date. Q. Where do I mail my payment? Payments can be mailed to Lebanon Utilities, One Municipal Plaza, 401 S. Meridian Street, Lebanon IN, 46052. Q. Where is your Night Drop placed? Our Night Drop is placed at One Municipal Plaza, 401 S. Meridian Street. The stroll up Night Drop is inside the front of the constructing south of the principle entry doors. Q. Will I be required to pay a deposit? If so, how a great deal will it be? You can be required to pay a deposit. Deposits are based totally on the offerings supplied. The deposit quantity is a two-month average bill. Q. When will the deposit be refunded? Deposits are refunded after the patron has paid bills for 11 consecutive months promptly. Q. If I am not able to pay within 14 days is it viable to get an extension for payment? Payment extensions aren't granted on deposits. However, we're satisfied to offer assistance to our customers who're having brief financial difficulties. Requests for payment extensions are taken into consideration on a character foundation. Q. If the invoice isn't always paid, will the provider be disconnected? If the price isn't always acquired within 14 days of the due date, the provider may be disconnected until the invoice is paid. A non-charge fee of $forty.00 per meter wiil be added for your account.Q. What If I even have a back test? You will be charged a $15.00 price. Q. What can I do if my water has an abnormal scent or taste? Sometimes, peculiar tastes or smells in water can be resulting from it sitting in the water most important for too long. This may be specific trouble near the end of strains. One solution to this problem is to have the water flushed out of your important. If you observed that your water fundamental desires flushed please call customer support at 765-482-5100. Q. How are wastewater charges calculated if there isn't always a meter on my sewer line? Wastewater prices are calculated primarily based on the amount of water which you use. Q. What wide variety do I name in an emergency? Emergency calls can be taken in the workplace at some point in ordinary enterprise hours. After hours, for the duration of weekends and on vacations, emergency calls should be made to 765-482-5100. Q. How can I get at the budget software? Budget billing is good for clients with constant or limited incomes or all people who need to recognize with actuality what their invoice might be every month. To be located on a finances you have to have lived in your property or apartment for at least 12 months and now not have a high-quality balance for your account. If these conditions are met, the billing department will determine what your common monthly invoice has been over the last 12 months. This quantity is then set as your price range quantity. If you would love to recognize what your price range quantity could be or to enroll in the program please call customer support at 765-482-5100. Q. Can I have my bills robotically deducted from my financial institution account? Our Direct Pay application makes it possible if you want to have your month-to-month bill automatically deducted out of your checking or financial savings account. To join for this system you will want to come back into the main workplace and authorize us to deduct your bill out of your account. You will nonetheless acquire an invoice each month notifying you of the amount so that it will be deducted. This will leave you approximately weeks to study the invoice before it's miles paid. Q. Do the meter readers examine my meter, or do they simply 'take a bet' at my usage? Our meter branch includes 4 personnel who read every electric and water meter each month. They additionally connect and disconnect offerings and re-check meters at the clients’ requests. Occasionally, a bill may be expected because of obstacles that save you us from analyzing the meters, together with a locked gate, a vicious dog in the yard or severe weather. Do you water outdoor plenty? Click right here for facts on sprinkling meters..