Henry County Water & Sewer Authority

Henry County Water & Sewer Authority Drinking Water Report Info
The Henry County Water Authority (HCWA) was established in 1961 by an Act of the General Assembly of the State of Georgia, to "secure, construct, and from that point work and maintain projects embracing sources of water supply and the distribution and sale of water and related facilities." The Act goes on to list different duties of the Authority, including that to establish a sewer system. MISSION STATEMENT: The Henry County Water Authority (HCWA) is committed to its fundamental target as an open utility: to give and secure a satisfactory water supply and system, which includes wastewater accumulation and treatment, of the highest quality, while meeting or surpassing every administrative requirement as economically possible and in an environmentally-sound manner, for the growing residential, commercial and industrial needs of Henry County. VISION It is our full expectation at the HCWA to: Plan for future needs and follow up on those plans in a responsible manner. Give first-class customer service. Be fiscally responsible. Ensure our water resources and energize the involvement of others to improve environmental stewardship. Give state funded training about our facilities, operations, and regular resources. Fundamental beliefs Integrity: We are honest and moral in the majority of our dealings with one another and with people in general. Respect: We serve our customers and each other with courtesy and nobility, perceiving the impact our actions have on the economic development and personal satisfaction in our community, now and later on. We esteem the diversity all through our association and community. Safety and Welfare: We strive to ensure the safety and welfare of our employees and the customers we serve. Phenomenal Service: We strive to address customer and stakeholder needs with courtesy, compassion, timeliness, productivity and commitment. Responsibility: In the performance of our duties, we are independently and all in all responsible to customers and management, as well as our community and the environment in which we work. We are competent, responsible, and devoted to giving compelling and productive water, sewer, and related services..