St. John Municipal Water Utility

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FAQs A A SearchSearch Categories All Categories Advanced Metering Infrastructure (AMI) Pilot Project Backflow Blog California’s New Water-Use Efficiency Legislation Customer Service Entitlements Fire Flow Program Fluoridation Reservoir Storage and Expansion Toilet Information and Resources Water Quality Weekly Watering Schedule ? Advanced Metering Infrastructure (AMI) Pilot Project Show All Answers 1) What is AMI? 2.What are the benefits of AMI? Three.What is MMWD’s AMI Pilot Project? Four.How were homes chosen for the AMI Pilot Project? 5.Will I be charged for AMI? 6.How is the AMI hooked up? How long will the installation take? Will my water carrier be disrupted? 7.Is AMI generation safe? Eight.Is my privateness cozy? Nine.How do I decide out of the program? 10.Who do I contact if I have greater questions? ? Backflow Show All Answers 1) What is backflow, and the way does it arise? 2.How often do backflow occasions occur? Three.What is move-connection? Four.What is pass-connection software? 5.What are some examples of hazards at my home that want to be included with a backflow meeting or tool? 6.What is a backflow prevention assembly and which one is first-rate to install? 7.Does having a backflow preventer at my meter suggest that my home/business is protected? 8.Will put in a backflow preventer affect the water pressure in my domestic? 9.Why cannot my backflow meeting be established underneath the ground? 10.Why should I have my backflow assembly tested yearly? 11) What occurs if I do now not have my backflow meeting examined and maintained as required? 12.Who is permitted to check my backflow assembly? 13.How will I know if it's time for me to test my backflow assembly? 14.Why can't you ship the awareness to test directly to the tester? 15.Why do I even have a backflow meeting and my neighbor does not? Sixteen.I even have a property that isn't always getting used. Is a backflow assembly important? ? Blog Show All Answers 1) How can I be notified of approximately new blog posts? 2.How do I seek the weblog? 3.How do I comment on a blog put up? 4.I don't want to create an account. Can I comment on the blog using my Yahoo or Facebook account? 5.What is MMWD's policy on weblog comments? 6.Can I repost something that I study on MMWD's weblog? ? California’s New Water-Use Efficiency Legislation Show All Answers 1) What does the new country regulation do? 2.Does the regulation restriction water use through individuals? 3.How will neighborhood water agencies meet the brand new water-use targets? 4.How will the country’s water performance standards be calculated? Five.Is it easy to restriction indoor water use to fifty-five gallons in keeping with character consistent with the day? 6.Will industrial water customers also be required to use water greater correctly? 7.What’s subsequent? ? Customer Service Show All Answers 1) What are your work hours? 2.I have an excessive invoice. How do I decide if I even leak? 3.How do I study my meter? Four.Can I pay my invoice robotically? Five.Can I pay my invoice online? 6.How can I determine if my fee became received online? 7.I want to replace my credit card statistics, however, I have vehicle-pay at the antique credit card. What do I do now? Eight.What different online offerings do you offer, except bill pay? 9.What is the new account carrier price? 10.What is the meter service rate? Eleven.How can I avoid paying the safety deposit? 12.When will I get my security deposit returned? 13.I leaked repaired. Can I get an adjustment on my bill? 14.Do you've got a fee plan? 15.Can you inform me where my water meter is placed? Sixteen.I have a leak in the pipe between my meter and my house. Will MMWD fix it? 17.What is my water stress? 18.Why did you exchange my meter? 19.My meter container is full of murky water. How do you examine the meter? 20.My meter is buried with dirt. How do you examine the meter? 21) Can water meters over check in or record extra water than is virtually used?.