Belvidere

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QUESTION: Why are you doing this? ANSWER: It is more efficient and less intrusive for you. All of the water meters on your whole community will be study remotely via radio in a depend on minutes.Top QUESTION: What will this cost me? ANSWER: Nothing. Performing our paintings more efficaciously allows us to reap the lowest water prices viable.Top QUESTION: What are you going to do first? ANSWER: We want to put in a meter-reading tool outside of your own home or enterprise. The device is about 4 ½ inches wide and 5 ½ inches tall. Our technician will join it to the small TouchRead tool that is already in the vicinity of the outdoor of your home.Top QUESTION: Do I want to do something? ANSWER: No. The installation of the tool should take us about 10 mins. We do not anticipate any want to come back into your house or business. If we discover we do need to gain get right of entry to the water meter, we can install an appointment with you.Top QUESTION: What if I have extra questions? ANSWER: Please name our Customer Service Department at 222-3460 or ship an email to our preferred mailbox at waterworks@wdmww.Com.Top QUESTION: What municipal services are blanketed in my monthly invoice? ANSWER: Your municipal offerings bill is prepared with the aid of West Des Moines Water Works. It consists of monthly fees for water, sanitary sewer, stormwater control, and strong waste services.Top QUESTION: How regularly do you read my water meter? ANSWER: Our body of workers reads an average of one,600 meters in line with day. We attempt to examine every meter at the almost equal time each month to help ensure a consistent billing length. In the uncommon instances, while we are unable to acquire an actual studying, a predicted invoice is ready primarily based upon your past water intake.Top QUESTION: What price options do I even have? ANSWER: West Des Moines Water Works makes invoice paying smooth. You can mail your payment inside the accompanying envelope; pay in person at our workplace or after-hours drop field; pay by way of echeck, AUTOPAY, credit or debit card at this net website or via touchtone phone at (800) 272-9829 (while induced for jurisdiction code, use 2503)or use FLEX-PAY which is a convenient and automated charge approach. Call us at 222-3460 for information.Top QUESTION: What can I do approximately a high water invoice? ANSWER: In maximum cases, multiplied water utilization is as a result of a leaking tap or bathroom. We propose those maintenances be made quick to prevent money to your month-to-month bill. If you have got improved water usage, however, do not know why to touch our Customer Service Department at 222-3460. A subject consultant can visit your house to assist in figuring out the cause of the hassle and the suitable course of the movement. There's no price for this carrier.Top QUESTION: Where is my water meter? ANSWER: Your meter is located on the point in which the water pipe comes through the inspiration. Usually, it is both in your property's basement or utility room. If you can not find it, please call us at 222-3460 for help. West Des Moines Water Works owns the water meter and is chargeable for its habitual preservation. Property proprietors are accountable for protecting the water meter from harm and provide get admission to the meter and meter studying system.Top QUESTION: What is a decrease valve used for? ANSWER: Curb valves are used to turn the water providers on and off. Each water service pipe is required to have an operable slash valve, typically located within the public right-of-way. Curb valves are owned employing the owner of the asset. It is critical to preserve an operable scale down valve so that water can be turned off in an emergency; in particular, if your home or business is being flooded.Top QUESTION: What must I do approximately unexplained strolling water in the road or my backyard? ANSWER: Water main and carrier pipe leaks can cause extreme harm to private and public belongings. Please fill this to our Customer Service Department at 222-3460 as soon as viable. Other signs and symptoms of a leak may additionally consist of a drop in strain, a noise in the plumbing, or status water to your backyard.Top QUESTION: When are you open? ANSWER: Our ordinary hours are Monday through Friday, from 7:30 AM to four:00 PM.Top QUESTION: What if I have trouble after hours? ANSWER: In the event of an after-hours emergency, please name 222-3460. Our on-call staff is to be had 24 hours a day to reply to your needs.Top QUESTION: Who are the participants of the Water Works Board of Trustees? ANSWER: West Des Moines Water Works Board of Trustees As of February 1, 2013 Name Original Appointment Term Expires Karen Novak Swalwell, Chair January 1, 2006 December 31, 2017 Philip J. Dorweiler October 1, 2004 December 31, 2016 Brian P. Rickert January 1, 2009 December 31, 2020 Gretchen Tegeler January 1, 2013 December 31, 2018Scott M. Brennan February 1, 2013 December 31, 2021Top QUESTION: Why should I don't forget a separate water meter for out of doors faucets? ANSWER: Systems using out of doors faucets can also add a separate water meter to a property to specifically degree water for outside use. This meter is separate from the ones installed to tune water utilization i.