Derry Water Department

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Why did my water bill increase? The quantity of your water invoice is based totally on the quantity of water used for the duration of the billing length. If your invoice increased it's far likely due to extended utilization. You may also need to study your water usage practices (outdoor watering, kitchen & toilet usage, clothes washing, and so on.) to make certain suitable usage on your condition. For reference, the common circle of relatives of 4 uses 400 gallons of water in keeping with the day (see http://www.Epa.Gov/watersense/pubs/indoor.Html). If you note a considerable exchange for your bill that can't be explained by an alternate in water use, you can leak into your water machine or a few different trouble. Please contact the water billing office by calling 903-465-2720, Option #1, when you have any questions concerning your bill. 2. Did the City update my water meter? Yes, in April 2015 the City started out replacing each water meter in the City. The new meters will greater as it should be capture real water utilization so that you might also see a distinction in your usage earlier than and after meter set up. Installation of the brand new meters may be completed via the cease of October 2015. Three. When did the City switch from billing in cubic feet to gallons? The City started billing in gallons in December 2014. If you are comparing your 2014 usage for your 2015 usage, you'll want to multiply your 2014 usage (in cubic ft) by using 7.481 to convert to gallons. Example: The utilization on your September 2014 invoice became three,800 cubic feet or 28,428 gallons (three,800 x 7.481 = 28,428). 4. How does watering my lawn affect my water usage? To offer your lawn with one inch of water takes a bit over a half gallon in keeping with rectangular foot (0.623 gallons). So, for example, if you are watering even a small backyard (five,000 rectangular ft) with one-inch of water 3 instances consistent with week, you can easily use above 37,000 gallons in a month just on outside watering. As you understand, the City experienced an extremely wet spring and early summertime. Over 30 inches of rain fell between May and July. However, less than ½ inch of rain fell on the City in August. As an result, many residents did now not begin watering their yards till August, because of this that if you water your yard, your water utilization multiplied dramatically in August which is pondered to your September invoice. During a regular year, water usage from outdoor watering will increase regularly generally beginning in May or June and peak in July or August. 5. Has the City elevated water fees lately? Rates have been multiplied powerful December 1, 2014. For residential customers, the minimum monthly fee for the primary 1,000 gallons of water consumption is $20. There is an in keeping with 1,000-gallon rate of $2.4254 for intake over the first 1,000 gallons in step with month. 6. Has the City tested the new water meters? Yes, the City has examined several of the brand new water meters which have been hooked up and no defective meters have been located. Additionally, the meters are tested by way of the manufacturer previous to being despatched to the City. 7. Could I leak into my water machine this is inflicting the extra utilization? If you've got an unexplained spike in your water usage, it could be an indication of a leak. Leaks commonly arise in water furniture such as lavatories and faucets. Leaky taps are without difficulty identified and you can check for a leaky lavatory tank through placing meals colouring in the tank and see if it adjustments the water colour in the bowl. Leaks also may additionally arise in the service line that supplies your house with water. Look for strangely moist spots in your front yard as an illustration of a possible leak. Please contact the water office in case you suppose you can leak; they will help you become aware of viable leaks. Eight. What steps can I take to reduce the quantity of water I use? There are many things you could do in your house to reduce water use. An exact resource for figuring out areas to conserve may be found online at http://www.Epa.Gov/watersense. Nine. Who can I talk to approximately my water bill? If you've got a query concerning your water invoice, please touch the City at 903-465-2720, Option #1) You also can visit the application billing office positioned at three hundred West Main Street..