Greenville Utilities Comm.

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I assume I may additionally have a water leak!!! How can I test? The first aspect to do is to observe this short manual to test your water meter. Check all lavatories by way of placing meals coloring inside the again of the tank, do not flush for a couple of hours, if the coloring comes via the bowl then there may be a trouble with the restroom leaking. Check all the furniture installed after the water meter. A small, constant movement of water, 1/32? in diameter, at median stress of 60 kilos in keeping with square inch, can waste as a good deal as 18,500 gallons of water per quarter. Read the water meter at night time simply before you go to bed and write the studying down. Before using any water in the morning, study it once more. The readings should be identical. An AWA provider technician can make an inspection; however, they're now not plumbers and may best ensure determinations. They are not permitted to make repairs except for the AWA system. I have no water!!! What ought to I do? Check all toilets with the aid of setting meals coloring inside the returned of the tank, do now not flush for a pair hours, if the coloring comes via the bowl then there may be a problem with the bathroom leaking. Check your foremost valve by the meter, make certain it's far completely open. Check with your neighbors – do they have got water? Call Customer Service (724-266-4847) for assistance or extra records. My water is dirty/rusty/discolored!!! What can be performed? Water first-class is affected on every occasion there's a disturbance to the distribution gadget. The most not unusual causes are: Water primary breaks Use of a fireplace hydrant because of a fire Unauthorized use of a hearth hydrant, including a creation organization filling a tanker Electrical outages that transfer pumps on and stale Emergency restore work through AWA Scheduled restore paintings – AWA makes each effort to inform customers in advance I work all day!!! How can I offer to get entry to AWA? Request provider in advance and AWA will make each attempt to paintings along with your agenda. Often an appointment can be made for first inside the morning or later inside the afternoon. We can call you half of-hour before coming to allow you to get home. Leave a key with a neighbor or ask a friend or relative to be there. If you're suddenly at home, deliver us a call. The important carrier might be able to be scheduled that day. What is that this rate on my invoice? Each account is the situation for diverse costs. There is a base fee plus utilization for water, that you see as one overall. There are special charges for special offerings, like a repair fee in case your landscaping contractor inadvertently tears up your water provider line. If you see a charge you don’t apprehend, call Customer Service for assistance. My clothes are grimy and stained from the water!!! What has I do? Customers must forestall using the water as soon as they turn out to be aware that water first-class has been affected. If the laundry has been stained, the following steps should be observed: Keep the laundry damp till water nice is restored. DO NOT USE CHLORINE BLEACH!!! Chlorine bleach reacts to the stains and could most effective cause them to more difficult to take away. Soak the stained clothes in a non-chlorine form of stain remover and water. This ought to take some period, depending on the severity of the stains. After soaking, run through the washing machine cycle and re-wash with detergent and more non-chlorine bleach..