Unfiltered: Honest Testimonials on Triple O Products

Written by Craig "The Water Guy" Phillips

Real customers have a lot to say about Triple O's, and it's not all good. Burgers often come out thin, dry, and cold, while fries get mocked for their sad little portions. Prices pushing $40 a meal sting even more when quality keeps slipping. Milkshakes, though? They consistently earn praise across locations. The OOO burger still has loyal fans, especially at Kingsway in Burnaby. Stick around, because we've got the full breakdown worth knowing before you order.

Key Takeaways

• The OOO burger at Kingsway, Burnaby earns genuine praise, but only when served with extra sauce to unlock its full flavor.
• Patties are frequently reported as thin, dry, and shrinking over time, making burgers feel poor value for money.
• Fries disappoint consistently, described as overly salty, limp, and portioned so small they barely justify ordering.
• Milkshakes remain the one reliable highlight across locations, often recommended as the only item worth purchasing.
• A typical $40 meal of two burgers, fries, a pop, and shake leaves most customers feeling shortchanged.

Triple O's Burgers: What Real Customers Actually Think

When it comes to Triple O's burgers, customers aren't holding back — and the feedback paints a pretty telling picture.

The recurring theme? Thin, tiny, and often dry patties that simply don't justify price tags pushing meals past $40. Cold burgers and shrinking portions have driven many regulars to skip the burgers entirely, opting for milkshakes instead.

But here's where it gets interesting.

Not every experience lands the same way. The OOO burger at Kingsway in Burnaby, served with extra sauce, earns genuine praise — proof that execution matters enormously. Quality dips noticeably at locations that've lost key staff, suggesting the issue isn't the concept itself but consistency. Smart diners now know which locations deliver and which ones disappoint.

The OOO Burger: Why Fans Keep Coming Back

Amid all the complaints about dry patties and shrinking portions, the OOO burger keeps earning its defenders — and that loyalty isn't arbitrary. Regulars like suechurchillwillows specifically name the Kingsway, Burnaby location and always order extra sauce — a small customization that releases the burger's full flavor potential.

Factor	Consistent Fans	Critics
Flavor	Rich, satisfying	Occasionally flat
Sauce	Essential upgrade	Often overlooked
Location	Kingsway excels	Other outlets vary

What's telling is that even patrons who criticize Triple O's overall value still circle back to the OOO burger. That's not nostalgia — that's a product holding its ground. When a single menu item survives widespread dissatisfaction, it's worth ordering.

Salty Fries and Decent Shakes: What Customers Actually Think

The fries at Triple O's almost always disappoint. Reviewers consistently describe them as overly salty, limp, and laughably small — one commenter even compared the portions to "shrimp-sized" servings. You're basically paying premium prices for two tiny helpings that arrive undercooked. It's no surprise that savvy regulars have stopped ordering them altogether.

But here's where it gets interesting: the milkshakes consistently earn a pass. Even frustrated customers who've written off the fries entirely call the shakes "decent" — sometimes the only redeeming part of the meal.

The pattern we're seeing ties directly to post-staff-turnover quality drops, and customers aren't staying quiet about it. They're either skipping the fries, grabbing shakes, or heading to competitors for waffle fries instead. Smart move.

Are Triple O's Prices Still Worth It?

How far does $40 stretch at Triple O's these days? Apparently, not far enough. Two thin, dry burgers, two small fries, a pop, and a milkshake — that's your bill. Customers who've tracked the decline say quality dropped noticeably after key staff left, and portions never recovered.

Item	What You Get	Worth It?
Burger	Thin, dry, tiny	❌ No
Fries	Shrimp-sized, salty	❌ No
Pop	Standard	⚠ Marginal
Milkshake	Consistently solid	✅ Yes
Full Meal	Overpriced overall	❌ No

The pattern's clear: skip the meal, order the shake. Brand loyalty built over a decade doesn't justify today's prices — and savvy customers are adjusting accordingly.

Which Triple O Locations Are Actually Worth Visiting?

Not every Triple O's is created equal — and if you've been burned by a cold, dry burger and a bag of sad fries, there's a good chance you hit the wrong location. Staff changes have quietly tanked quality at several outlets. Here's how to navigate smarter:

1. Kingsway Burnaby consistently earns praise — one regular calls it "the best OOO burger with extra sauce."
2. Check recent local reviews before visiting any branch; post-staff-change complaints are your red flag.
3. Order shakes everywhere — they've held up remarkably well across locations.
4. Skip food-only visits at questionable branches — regulars now treat underperforming locations as shake stops only.

Know before you go, and you'll save both money and disappointment.

Frequently Asked Questions

Is Triple O's Good?

We've heard mixed reviews — some locations nail the OOO burger with extra sauce, but others disappoint with dry patties, salty fries, and steep prices. Your experience really depends on which location you're visiting.

Does Triple OS Use MSG?

We can't confirm Triple O's uses MSG, but some sauces and seasonings likely contain glutamate-rich ingredients. If you're sensitive, ask staff directly or check their official allergen information before ordering.

Is Triple OS the Same as White Spot?

They're not the same, though they share the same parent company. Triple O's started as White Spot's signature burger, then evolved into its own fast-casual brand with distinct menus, locations, and identity.

What Does Triple O Stand For?

"Triple O" isn't actually an acronym — it's a trademarked brand name with roots in 1950s British Columbia. We love that it's become synonymous with their legendary Triple O Sauce, making it iconic on its own.