Maintenance Of Water Softener: How to Keep Your System Running Smoothly

A water softener is a household appliance used to soften water by removing minerals such as calcium and magnesium. The purpose of a water softener is to improve the quality of the water for household use. There are two types of water softeners: salt-based and salt-free. Salt-based systems use a brine solution to regenerate the resin beads, while salt-free systems use an electronic charge to remove the minerals from the water.

Salt-based systems require regular maintenance to keep them working properly. This includes adding salt to the tank, cleaning the tank, and replacing the resin beads every few years. Salt-free systems do not require regular maintenance, but they are more expensive than salt-based systems.

Water softeners are an important part of a home's plumbing system. They aid in removing calcium and magnesium ions, which can lead to hard water. Hard water can cause both aesthetic problems and damage to plumbing pipes.

What Does a Water Softener Do?

Water softeners are often a necessary appliance in homes with hard water. Hard water has a high mineral content, most notably calcium and magnesium. These minerals can cause various problems, such as buildup on fixtures and appliances, bad tasting water, and scale or lime deposits in pipes. A water softener removes these minerals from the water, making it softer and more pleasant to use.

The water softener uses a process called ion exchange to soften the water. In ion-exchange, the hard minerals like calcium and magnesium are exchanged for softer minerals like sodium. This is done by passing the hard water through a tank filled with small resin beads. The beads are coated with sodium ions, which attract hard minerals. As the hard water passes through the tank, the minerals are replaced by sodium ions. This process leaves behind softened water that is free of harmful minerals.

water softener system maintenance

Common Problems with Water Softeners

One common problem is that they can stop working properly. This can be caused by several things, such as a clogged filter or a broken valve. If your water softener isn't working properly, it's important to troubleshoot the problem and fix it as soon as possible. Otherwise, you may not be getting the benefits of having a water softener in your home.

Another common problem with water softeners is that they can start producing too much salt wastewater. If this wastewater isn't properly handled, it can cause environmental and health problems. Water softeners can also stop removing hardness from the water, leading to buildup on appliances and fixtures. It's important to maintain your water softener to avoid these common problems properly.

How Often Should the Water Softener be Serviced?

Water softeners are a common household appliance used to reduce the hardness of minerals in the water. These appliances work by passing hard water through a tank filled with resin beads. The resin beads attract and bind to the hard minerals, which removes them from the water. Over time, the resin beads will become coated with these minerals and lose their ability to function properly. This means that it is important for homeowners to serve their water softener to maintain its effectiveness regularly.

It is recommended that the water softener be serviced every 3-5 years. During this time, the salt and resin tanks will be cleaned, and the brine tank will be filled with fresh salt. The salt and resin tanks will also be purged of any remaining minerals.

What Happens if the Water Softener is Not Serviced?

Like most people, you probably don't think about your water softener until there is a problem. And if you are not getting your water softener serviced regularly, problems can start.

One common issue is scale buildup on the softener's resin beads. This can happen when the salt level in the brine tank gets too high or when there is not enough water flow through the tank. When this happens, the resin beads can become clogged and unable to soften the water.

Another common problem is that the softener may not be able to keep up with demand during periods of high use. This can lead to hard water spots on dishes, glassware, and laundry that feels stiff and scratchy.

If the water softener is not serviced, it will stop working, and the water will become harder and harder to use. In addition, the water softener will begin to lose effectiveness, which will lead to a buildup of minerals in the tanks. Over time, this can lead to tank leaks and damage to your water softener.

How to Maintain Your Water Softener

If you have a water softener in your home, it's important to keep it running smoothly and efficiently. Here are a few things you can do to help: 

  • Make sure you are using the correct type of salt crystals. If you use rock salt, your water softener will not function properly. 
  • Keep the salt tank filled up to the proper level at all times. If it runs out of salt, the water softener will not work. 
  • Check the system occasionally for leaks or other problems. If there is a problem, get it fixed right away. 
  • Clean the brine tank and resin bed every few months using a special cleaner designed for water softeners. This will help keep them functioning properly. 
  • Always follow the manufacturer's instructions when using a water softener.
  • Buy from an authorized dealer; do not purchase water softeners from discount stores, home centers, or other sources.
  • Never add salt to a softener already working properly; you may damage the unit.


Water softeners are a necessary part of many households, but proper maintenance is key to keeping them running smoothly. Homeowners can do a few things regularly to keep their water softener in good condition. These include regular filter changes and flushing the system regularly. Proper maintenance will ensure a high level of performance from your water softener, leading to improved water quality.


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