Why Should I Purchase a Water Softener from Quality Water Treatment
1. CAN I INSTALL MY OWN WATER SOFTENER?
Yes, you can. The majority of our customers install our water softeners by themselves. If you don't feel comfortable doing so you can hire a local plumber or handyman to install it. Our water softener systems come with full installation guides and we also offer easy to install quick-connection hoses on our website to make installation easier and simpler for you.
2. HOW DO I REACH CUSTOMER SERVICE?
Please call us at the telephone number listed on our website, use our live chat, or send us an email. We are known to answer emails after business hours and on the weekends.
3. WHAT DO I NEED TO DO AFTER MY WATER SOFTENER IS INSTALLED?
After your water softener is installed and programmed properly (easy to do with the supplied instructions), your only real ongoing maintenance is to make sure that there is always salt in the brine tank. If the salt runs out, the brine solution cannot regenerate the resin beads and you will not have soft water.
4. WHAT IF I HAVE A PROBLEM WITH MY WATER SOFTENER?
All of our water softeners come with a full warranty.
SoftPro Water Softener and filter resin and salt tanks carry a lifetime warranty. SoftPro Elite water softener and filter valves carry a 10-year warranty.
Our Softpro Premiere Pura water softeners carry a lifetime warranty on tanks and 7 years on the valve.
Fleck water softeners and filters have a 10-year warranty on resin and brine tanks and a 5-year warranty on the fleck valve.
If anything should happen to your water softener or filter system prior to arriving at your location, we will be more than happy to help and replace anything determined to be damaged or not operating properly. As soon as you find that there might be a problem with your water softener, contact us immediately.
We will help you and get the issue resolved at no cost to you.
5. WHAT IS THE DIFFERENCE BETWEEN A FLECK DOWN-FLOW WATER SOFTENER AND A UP-FlOW SOFTPRO WATER SOFTENER?
The Fleck down flow water softener is older technology that still works today.
Basically, the Fleck water softener regenerates and flows downward. When it regenerates, the Fleck water softener uses the full amount of salt needed to recharge the whole resin bed, even if not needed which waste salt and water.
Fleck water softeners only carry a 5-year warranty on the valve and 10-year warranty on the tanks.
SoftPro up-flow on-demand water softener is a newer technology that measures every gallon of water used so that the system regenerates only when needed. If you use twice as much water or half as much water normally used, the system will adjust to only recharge the resin bed requiring to be charged, saving you an average of $3,297.00 over the lifetime of the water softener system.
That is an average of $219.80 savings per year. These figures have been determined based on data we have gathered from reliable resources.
This is how it is calculated:
The SoftPro water softeners provide a better value than the Fleck water softeners.
6. WHY SHOULD I BUY A WATER SOFTENER FROM SOFTPRO WATER SYSTEMS INSTEAD OF ANOTHER ONLINE COMPANY OR A LOCAL COMPANY?
You can buy your water softener locally if you feel more comfortable doing so. If you decide to buy a water softener from us you can save Hundreds of dollars over buying it locally, even if you have to pay a plumber to install it which typically costs $300 to $450 to install.
Quality Water Treatment is an established full-service water treatment company since 1990. We are a family owned and operated so when you contact us you are always dealing with one of the owners that has a vested interest in making sure you get the best service and quality possible.
We have the best customer service. Most of our online competitors cannot say that. If you have a problem today, tomorrow, even 20 years down the road we will be here to provide support as well as provide a full line of replacement parts.
So give us a try you won't be sorry!