City of Caldwell

We're proud that your drinking water meets or exceeds all Federal and State necessities. We have learned through our tracking and testing that some ingredients had been detected. The EPA has determined that your water IS SAFE at these tiers. All ingesting water, which includes bottled water, might also reasonably be expected to comprise at least small quantities of a few contaminants. The presence of contaminants does no longer necessarily implies that the water poses a health danger. More statistics about contaminants and capacity health effects may be received by calling the Environmental Protection Agency's Safe Drinking Water Hotline at 1-800-426-4791. MCL's are set at very stringent ranges. To recognize the feasible health outcomes defined for many regulated materials, someone could have to drink eight gallons of water each day at the MCL level for a lifetime to have a one-in-a-million threat of having the defined health impact. Some human beings may be greater liable to contaminants in consuming water than the general population. Immuno-compromised persons including people with most cancers present process chemotherapy, people who've gone through organ transplants, humans with HIV/AIDS or different immune machine disorders, a few elderly, and toddlers may be especially at risk from infections. These people should seek recommendations about ingesting water from their health care providers. EPA/CDC recommendations on suitable means to reduce the hazard of infection with the aid of cryptosporidium and other microbiological contaminants are to be had from the Safe Drinking Water Hotline (800-426-4791). We at Caldwell Waterwork around the clock to offer pinnacle first-class water to every tap. We ask that all our customers help us guard our water resources, which might be the heart of our community, our way of life and our children's destiny..

How do I arrange to get my utilities grew to become on? If you're transferring to, or inside Norwich, truly touch us at 860-887-2555 to have your electric, fuel, water and/or sewer software bills activated. In most cases, this could be completed with one quick smartphone call. Please make sure to give us a minimum of 2 commercial enterprise days before your move date to installation your carrier. Norwich Public Utilities may require a protection deposit. In maximum instances we want the following facts: Name Social Security Number Date of Birth Telephone wide variety Copy of legitimate hire How do I terminate my utility provider(s)? If you need to set up the termination of your application provider, please call us at 860-887-2555. We require at the very least 2 business days before your pass to set up for termination. How do I document a utility outage or trouble? To record an outage, disruption, or different problems together with your application provider: Call 860-887-2555. Please do not use email to notify NPU of an emergency application problem. For extra facts, click on here. How do I discover help if I am having hassle paying my utility bill? If you're having a problem paying your invoice, please let us recognize right away. We want to paintings with you to locate an early answer so that you don’t risk dropping your software service. Call one of our Customer Service Representatives at 860-887-2555. We can evaluate your account with you and talk approximately setting up a fee schedule. For facts on available energy help programs, click right here. How do I pay my bill? NPU presently gives numerous convenient bill fee alternatives to make your existence less complex. Choose the one that first-rate suits your way of life: AutoPay Online Bill Pay Text-to-pay Pay by Phone Pay with the aid of Mail Pay in Person AutoPay Tired of writing the identical take a look at every month? Simplify your bill payments with the aid of enrolling in NPU’s convenient computerized ordinary charge service — AutoPay. Each month, the “quantity due” proven in your utility assertion can be automatically deducted out of your financial institution account or credit card account. You’ll never fear approximately making any other application payment! Enrolling for AutoPay is straightforward. Simply get admission to your account online and follow the Automatic Payment instructions on the welcome display screen. Once AutoPay is active in your account, you'll see the AutoPay note for your announcement or receive an email if you are enrolled in eBill. Until that point, please preserve to pay your invoice, as usual, to keep away from late prices. Once AutoPay is active, you can select to continue receiving your application declaration each month. For extra data about AutoPay, name an NPU Customer Service representative at 860- 887-2555. Online Bill Pay Pay your bill from the comfort of your home the usage of NPU’s secure and secure 24/7 online bill price website online. Sign up is straightforward. All you need is a valid e-mail deal with and your NPU account variety. We receive Visa, Mastercard, Discover, and eCheck. Text-to-pay Norwich Public utility customers now have the option of paying their bills through textual content message, the modern-day attempt to increase the performance and comfort in the application’s payment method. The system for signing up for textual content-to-pay is very simple and needs to take only a few mins. On the NPU website, clients, in reality, update their account facts, along with a credit score card if they have not registered one with NPU. Select the text and email option within the drop-down menu for receiving invoices Enter cell smartphone range and email address for the perfect account(s). Once registered, NPU will ship an affirmation electronic mail and textual content to the patron; once ‘OK’ is replied, the patron is now prepared to pay their NPU bill through textual content message. NPU clients can textual content “Stop” to unsubscribe to any invoice notification or “Resume” to restart the text-to-pay choice at any time. Pay by using Phone Call NPU at 860-887-2555 at some point in normal business hours and make your payment right over the smartphone. Payment can be made with a valid credit score card or financial institution account. Pay by Mail To make certain brief and accurate payment processing, we provide the subsequent guidelines: Do not send coins via the mail! Make your test payable to “NPU” Write your NPU account quantity on the take a look at Remember to sign the take a look at Use the envelope provided with your announcement. If you lose the envelope, send your price to NPU P.O. Box 1087 Norwich, CT 06360 Enclose the fee coupon — which tears off the bottom of your invoice — with your check Pay in Person Payments are constantly regularly occurring at our Customer Service Center from Monday thru Friday from 8:00 A.M. To 5:00 P.M. Located on North Main Street inside the Greeneville phase of Norwich, the Service Center is a “one-stop keep” for all of your carrier needs. Whether you want to set up a finances plan, pay your bill, or replace your account records, our knowledgeable Customer Service Representatives are constantly glad to assist you. For handy after-hours fee, Drop Boxes are to be had at the subsequent places: Outside the Customer Service Center building NPU’s Compressed Natural Gas (CNG) station driveway, located simply yards away from the Customer Service Center Norwich Senior Center Payments left in any drop container can be processed no later than the next business day. The following charge companies may even accept your utility payments: Chelsea Groton Savings Bank — all branches Greeneville Drug Store, 213 Central Ave., Norwich If you pay your invoice at both of these locations, please allow three (3) business days for charge processing. NOTE: If you are paying on your Due Date, please pay at our Customer Service office to keep away from overdue charge fees. How do I sign on for paperless billing? Save time–and bushes–by signing up for eBill, NPU’s green and worry-unfastened paperless billing feature. Each month, in place of receiving a paper copy of your announcement in the mail, you may as an alternative obtained an email notification letting you recognize your assertion is to be had for viewing online. Simply log in for your utility account to view your declaration at your convenience. You can view up to 18 months of statements or even see the ultimate thirteen months of application intake on a graph! How do I hook up with the town water supply? Contact a Project Coordinator to make sure the supply of town water at your own home. NPU mission coordinators may be reached Monday through Friday between 8:00 AM and four:30 PM. Project coordinators are experts inside the offerings we provide and may frequently make tips to save you money and time. Best of all, our consultations are freed from price. I would love to connect to city sewers. How do I do that? Contact an NPU venture coordinator to make sure the availability of city sewer at your home. The NPU project coordinator will assist you via the procedure of connecting to the metropolis sewer device if it’s available to your private home. Call 860-823-4149 for more statistics. How do I read my meter? You can study your meters after which call in the reading to our 24-hour voice mail device (860-823-4123). Just observe the guidelines on our How To Read Your Meter (for electric, fuel or water.) Please be aware, our meter readers will nonetheless want to gain get admission to the meters in your home numerous instances a year to confirm that the meter is efficaciously recording your utility usage. How do I convert to herbal fuel for my home? It has never been simpler to convert your own home to comparatively cheap, smooth burning, secure and considerable natural fuel. Simply call us at 860-823-4514, or e-mail communitymatters@npumail.Com to find out if gas is available at your property. For greater details, click on right here. How do I request a FREE domestic strength analysis? Here’s how you could request a FREE Home Energy analysis: Visit Lantern Energy’s internet site for more details and to complete a web request shape. Call the Lantern Energy scheduler at 1-877-878-3006 Visit the Energy Programs & Rebates web page for greater statistics on NPU’s performance programs, consisting of rebates for excessive performance devices..