New York American Water - Sea Cliff

Our hydrant is obtained from two wells located through our service region. One well is usually 610 feet profound (in the Lloyd aquifer), while the additional is 310 ft deep (in the Magothy aquifer). Bacteriological pollutants are usually not within wells at these types of depths, and consequently, drinking water directly from the very well is drinkable. Nevertheless, water treatment is needed to protect the water streaming through the distribution program. Treatment consists of 1 ) Chlorination for bacteriological disinfection (using Calcium mineral Hypochlorite and Salt Hypochlorite) 2. Caustic Soda (Sodium Hydroxide) to raise pH and minimize corrosivity to water mains and household plumbing a few. Calciquest (Phosphate compound) to maintain optimum treatment and inhibit the corrosion of domestic plumbing materials; and to strengthen naturally-occurring iron and manganese that can trigger discoloured water circumstances. System Improvements In 2017, we continue to make significant improvements to our system and infrastructure. Those advancements include: • Changed approximately 5 support lines • NOTICE: NYAW suspended primary replacement activities inside the Sea Cliff section during the 2017 summer months due to the emergency circumstances caused by the failure of the Sea High cliff well. • Finished emergency repairs towards the Sea Cliff Good to allow operation throughout the summer pumping time of year following well failing. • Completed building activities on mechanized and electrical program upgrades at the Ocean Cliff Pumping Train station • Completed building of new emergency interconnection with the Jericho Drinking water District. • Finished design and enabling for replacement of the elevated storage container at the Glen Mind Tank site. • Completed design and permitting, and began construction on a re-drill of the Sea High cliff Well, including fresh good building. Advancements planned for 2018 include: • Replacing approximately 3, 500 feet of drinking water main located through the service territory • Replacement of 50 support line connections • Replacement of 5 open fire hydrants • Total rehabilitation of chemical substance treatment and electric controls at the Glen Head pump train station. • Start building on the replacement of the elevated storage container at the Glen Mind Tank site. • Complete construction from the re-drilled well and new well home building at the Ocean Cliff Well Internet site. • Continue with engineering planning for freshwater supply well intended for the Sea Cliff support territory.

1) When do I receive a water bill? In most times, if it is a residential patron, you're billed quarterly. If it's miles a industrial (commercial enterprise) purchaser, you are billed on a monthly basis. 2.Do we buy our water from the City of Detroit or someplace else? The City of Detroit. Three.Explain the sewer fee? It is a rate for the processing of the waste (sewage). Four.What is a sur-rate? An extra sewer charge for non-residential (usually industrial) customers. Five.Why is there a meter fee on my invoice? It is for the "use" of the meter and charged to customers who've a 1inch as much as a 6 inch meter in length. 6.How is my invoice computed? In most instances, the number of devices used x the price(s). 7.What is a unit? 748 gallons of water or a hundred cubic toes. 8.How are the water and sewer quotes set up? They are based upon the fee to the City of Inkster to deliver the carrier to our clients and acted on by means of council decision. 9.What does arrears mean? It is a late quantity. If a minus sign seems behind the amount, it can indicate an overpayment or a credited amount. 10.If I overpay my bill or the town over-bills my account, will my bill be adjusted? Absolutely! If an over-charge happens it is going to be credited for your next bill and if we over-invoice your account we can make the right adjustment. We try to do the whole lot within our manipulate to ensure the patron’s bill is accurate. 11) Does a main ruin have an effect on my invoice? No! You are billed handiest for water that goes through your meter. 12.Is a meter leak my problem or the City’s? It is the customer’s duty. 13.If I turn the water off on the meter and now not use any water will I nonetheless get a bill? Yes, as long as you have get entry to to the water, you'll be billed a minimum invoice. 14.What is a minimum invoice? If you use no gadgets up to 10 units you'll be billed for ten gadgets. The current minimum bill for a 5/8 meter is $49.10. 15.Why is my bill so excessive? There are a number of motives it can seem like excessive however we estimate, on common, that every body within the family will use anywhere from 10 to fifteen devices according to person, in keeping with quarterly billing. 16.What do I want to do to ensure that my water account is paid up to date before I move from my domestic? You should call the water branch at least one week in advance to make an appointment for a final invoice. The water branch group of workers will compute a final invoice up to the date we get hold of a reading. 17.How do I change my mailing deal with or put my call on the account? Please view the Change Mailing Address page..