Palmdale Water District

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What is the PUA? The West Travis County Public Utility Agency (PUA) is a non-profit, public software company that serves western Travis and northerly Hays Counties. Services are supplied for roughly 7,seven-hundred retail water customers, 2,500 retail wastewater customers, 13 wholesale water customers, andwholesale wastewater customers. Currently the Agency offers water and sewer provider to an predicted population of forty five,000 men and women. When changed into the PUA formed? The PUA was formed in 2012 via concurrent ordinance of Hays County, the City of Bee Cave and West Travis County Municipal Utility District No. Five, and is governed with the aid of Chapter 572 of the Texas Local Government Code. The PUA purchased its water and wastewater gadget in 2012 from the LCRA for $165M. Bonds have been offered in 2012, 2013, 2015 to make installment payments for the acquisition. The final installment price of $15M may be made in 2019.Who regulates the PUA? The PUA is regulated with the aid of its 5-member Board of Directors. Two representatives are from the City of Bee Cave, one from WTC MUD 5, and two from Hays County. All rules, processes, budgets and costs are set by the Board, and managed day to day via the General Manager and PUA body of workers. Policies, fees, and prices are mentioned in the PUA’s Tariff, that's published at the PUA web website. Annual budgets are also posted at the PUA internet site. The PUA is also regulated for water and wastewater environmental compliance via the Texas Commission on Environmental Quality (TCEQ) and U.S. Environmental Protection Agency. When are Board conferences held? The PUA Board of Directors meet the 1/3 Thursday of every month at 10:00 a.M. At Bee Cave City Hall. There is usually an Agenda object for public remark and all people is welcome to attend.How are water and wastewater fees advanced? In fee design, a value of provider study is executed the usage of enterprise standard techniques to equitably allocate the costs of the utility throughout all patron instructions. Revenue necessities are then determined to cowl the ones charges and very last fees are calculated to make certain ok end of 12 months cash balances for the utility. Costs include debt provider, operation and upkeep costs, and capital expenses related to boom and maintaining infrastructure for serviceability and environmental compliance. Compliance with environmental guidelines is a big and ever-increasing price associated with going for walks the utility. Debt carrier is allotted to pay for purchase of the LCRA gadget and capital upgrades. On the wastewater facet, quotes are set to cowl the better working expenses associated with those operations. This includes working and retaining two wastewater plants and complying with TCEQ TLAP and 210 guidelines for land applying wastewater effluent. Since the PUA is in an environmentally touchy region, the PUA can not discharge wastewater from treatment flora directly into Little Barton Creek because of the Endangered Species Act and different restrictions. Rather, the PUA has to perform extra treatment of the wastewater through filtration and chlorine addition, and pump this effluent to massive preserving ponds for garage and subsequent land application at TLAP golf courses and 210 HOA common regions. We also spend $1M a 12 months doing away with wastewater sludge and have to incur sizable expenses controlling odors due to proximity of our flowers to residential areas and the traits of our effluent. We have a ten-year capital development software to construct water and wastewater infrastructure for growth and upgrade and hold our system. The price is in the millions over this 10-12 months period.How do the PUA’s water costs examine to surrounding utilities? The PUA’s water quotes are comparable to the City of Austin at 10,000 gallons a month, which is regular intake for a house and not using a irrigation usage. The City of Austin is better at 20,000 gallons and 30,000 gallons. These monthly water bill contrast calculations are proven on the PUA net website online, below Recent News.The PUA does now not have taxing authority and has to get better all of its expenses via quotes, unlike other surrounding utilities who subsidize their prices with belongings taxes. Therefore, while taking this facts into attention, PUA rates are similar. For similarly information, we inspire customers to study the presentation located on our net website online, underneath Recent News. How do I practice for provider? Applications for Standard and Non-Standard Service are on our web web page, underneath Forms and Reports. To practice for carrier, download, print, complete and mail or hand supply the forms to Customer Service at the office address shown at the PUA web website. All charges outlines within the PUA Tariff need to be protected with the application to facilitate processing.Are Customer Deposits refundable? After termination of service, the PUA will promptly refund the difference between Customer deposits and any excellent account balances owed.Can I exchange the due date on my bill? The PUA payments 4 extraordinary rate districts during the month and.