Town of Smithfield

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Please Call the Water Company Before... Conducting any excavation in your yard We will pop out and mark your water provider for you, to prevent any damage in your pipes. You may need to contact Dig-Safe, depending on the scope of labor. Before resurfacing your driveway Many times the water shutoff is located for your driveway and if it's miles paved over, we might not be able to close your water off in an emergency. Call to have us check and if it's far, we can make arrangements to elevate it for you. If you propose to finish off your basement Access to your water meter and most important shutoff valve is essential in case of an emergency. The water meter and valve need to in no way be walled in. Please call the Water Company if you are planning to redo the siding or shingles on your private home and also you need your outdoor water meter register, moved or eliminated. Fire Hydrant Accessibility... The Water Company requests your help in retaining access to the metropolis's fire hydrants for the protection and safety of each person. In the wintertime, hydrants may be buried by way of snow, at some stage in a storm. In the summer season, hydrants may be protected with the aid of overgrown grass, weeds, and brush. If you have a fireplace hydrant that is near your private home, please help us make it seen to the fire branch in case of an emergency. Fire hydrants shall have a three-foot clean radius measured from the middle of the stem of the top of the hydrant. If you spot a hydrant that looks damaged or wishes extra attention please name the Water Company. Chapter 148 Section 27B of the Massachusetts General Laws prohibits the burying of hearth hydrants and units a fine of $one hundred.00. Information That Every Homeowner Should Know... Know wherein your predominant shutoff valve is positioned. Your valve is placed simply before your water meter. If you aren't sure of its region please name the Water Company for help. Make sure every family member is aware of the location of the primary close off valve and a way to shut it off in an emergency.Check to make sure that the principle closes off the valve works. If it does now not work, or if it is difficult to show, please name the Water Company and feature it changed. Q. Why do I pay a service fee even if I don't use any water? A. The service price recovers the constant fee. Q. Why do I get a sewer bill from the Water Company? A. Effective 1/1/98, the Town of Nantucket reduced in size with the Water Company to do the billing. Q. Why does the Water Company endorse having my meter shut off when I depart for the season? A. To save you your service pipe among the house and meter from freezing throughout the winter. Q. Is the water secure to drink? A. Yes, the water meets or exceeds all D.E.P. And E.P.A. Standards. Q. Is fluoride added to the water? A. No.Q. When can I count on to get my bill? A. Everyone is billed monthly. If you do no longer acquire your invoice, please name the Water Company at 508-228-0022.Q. I have just received my water bill, why is it better than normal? A. You may additionally leak, your meter can also be misinterpret, you may have without a doubt used greater water than regular - especially at some stage in the summer season months. Customers often are ignorant of how a great a deal of water they use. Please name the Water Company for an assessment of your account..